Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust functionality and ease of use in managing different pricing tiers, making it suitable for both B2B and B2C sectors. Many commend the straightforward interface, compatibility with other apps from the same developer, and quick start-up time. The customer service is praised for its responsiveness and technical expertise. The app can handle large catalogs and complex pricing schedules, and offers a separate wholesale section without needing a Shopify Plus upgrade. Merchants also value the fair pricing and continuous improvements based on their feedback.

February 3, 2023

Great app with amazing support!
It has all the functions I want. Requirement for my shop's wholesale system is difficult to set the price because of various price ranges and different discount rates for each product. However, this app allows me to set a separate price for each customer tier and allow one customer to have multiple tiers, so my customer can get the right discount for their purchase without contacting our CS team.

I didn't know much about shopify and programing things, so I had to get help from the basics. The support & tech team helped me quickly and give me easy explanation. Also, I inquired to use it with other apps they provided, and I was able to design the app exactly as I wanted with their help.

Everyone was kind and helpful, especially Shanna in tech team, Thank you so much ❤️❤️❤️

South Korea
26 days using the app
Wholesale Helper replied February 7, 2023

Amazing to hear we have the functions you are looking to run your business and that support has been great!

Let us know if you need anything in the future.

- Wholesale Helper Support team

August 16, 2023

We have a 3 tier pricing business: Distribution, Wholesale, and Retail. This has been quite the challenge when working on a Shopify store and myself not being an engineer. We were using some other apps before, and all of a sudden, without any notice, the checkout process with that app stopped working. This was in the middle of our "Prime Day" sales, so it was a HUGE blow and very time sensitive. The other app's support was slow to respond, and never actually found the problem. I jumped ship and did trial and error with a few apps that day to find a fix to get it up and running again. Wholesale Pricing Discount B2B was the winner. Number 1: quick start up time. They didnt require 1-3 business days to install. Number 2: They had live chat support with REAL, knowledgeable, HELPFUL people. And the support response time was always within an hour or so. Number 3: I have been able to have a video call with someone, and now just a phone call with someone about a glitch. The support is unmatched, the UX UI of the app itself is very straightforward (again, not an engineer here), and it has so many robust functions, many of which we don't even use, but I can see their use case for other business models. If you are a B2B/B2C business, and don't want to be on Shopify Plus, THIS is the only app to consider. - Becca Hislop, Marketing Director.

United States
4 months using the app
Wholesale Helper replied August 23, 2023

Thank you so much for the kind words!! We work really hard and are so happy that you were able to get up and running fast during Prime Day + your support needs met :)

Let us know if you need anything in the future!

Wholesale Helper Support Team

Edited May 18, 2023

UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme.
ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps.
1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues.
2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal
3. No option to set product image sizes, they are huge
4. To hide standard checkout for your net term customers requires special code
5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good

Rusty Dog Coffee
United States
3 days using the app
June 13, 2023


I've searched a TON for the best wholesale tool and I truly believe this is not only the best built app for a store trying to have a B2B/Wholesale section, but that its unbelievably fairly priced considering its deep functionality.

Noteworthy: Their customer service is UNBELIEVABLE! They always respond right away with the internal chat tool from your shopify admin site and you're not just getting a person who can barely help you. Instead, you're getting someone EXTREMELY tech savvy and deeply versed in the tool and features itself. They quickly get a real answer to you and anything you need done including customizations that you often get for free and without questioning you. I've been working with Shanna and she is INCREDIBLE! Never in my life have I seen such great service, especially from a developer firm.

United States
About 2 months using the app
Wholesale Helper replied June 30, 2023

Great product, great design, great support, fair price...is our goal!

We're here to help so let us know if you need anything. Thank you so much for the kind words :)

- Wholesale Helper Support Team

June 7, 2023

"We can't say enough about how fantastic the support is from Wholesale Helper! We use the Wholesale Pricing Discount and Wholesale Order Form & ReOrder plugins to run our Shopify wholesale store. The app works great and if there are ever any issues, the support team is incredibly responsive to help us solve any issues we encounter. Daniel, Joshua, Shanna, & Mehak have all helped us get set up and iron out any glitches we have run into... Including custom theme development to tailor-make our wholesale store an awesome user experience for our wholesale customers. WIsh I knew the names of all the other people that are behind the scenes so I could give them a special thanks as well. Honestly blown away with how good the support is. It's a hard thing to find these days. You guys rock!"

Natural Heart Doctor Shop
United States
21 days using the app
Wholesale Helper replied August 30, 2023

Amazing to hear the support has been great!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

March 21, 2023

Fantastic app - even includes a way to have your wholesale section section separate to your main website - I do not believe any other app does this.

Tech support is also very good - always someone online and always gets back to yuo quickly with helpful replies.

K2 Yak Chews
United Kingdom
8 days using the app
Wholesale Helper replied August 30, 2023

Glad you like the 2 separate sections!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

January 5, 2023

The Wholesale Pricing Discount app gave us everything we needed to open our website to our dealer channel without using a cumbersome and awkward bunch of discount codes. Dealers can sign up and see what their discount is on every product page and in their cart. The discounts can vary based on the product or collection. The Wholesale Helper support team has been very responsive and willing to make changes based on our needs. We have no complaints and are very happy with this app and company.

Electrify Bike
United States
5 months using the app
Wholesale Helper replied January 6, 2023

Awesome to hear that Wholesale Pricing Discount gives everything you need to open up a channel for your dealers!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

July 26, 2023

Our experience with the Wholesale APP has been amazing. Mehak from the support team has been shadowing us in the learning process and provided third party integration with other APP. We were helped by Abhinav from the developer team a couple of times as well with certain features. This APP is fantastic with your support team and developer team!

AGP (Australian Gift Packaging)
11 months using the app
Wholesale Helper replied August 23, 2023

Love hearing our support team was able to get you set up and rolling...Let us know if you need anything in the future!

Wholesale Helper Support Team

October 7, 2022

This app has been vital in managing our store. This, along with the Wholesale Lock Manager and Wholesale Order & ReOrder apps have made our store a cohesive & user-friendly experience for both our customers & our team. Having as many discounts as we want to set up has made different discount tiers possible and easy, and we LOVE a good import/export feature. Adding products & adjusting discounts is a breeze. Once you get the hang of it, it's a pretty seamless experience.

Thou Mayest Wholesale
United States
Over 3 years using the app
Wholesale Helper replied October 11, 2022

Thank you for entrusting us to help manage your wholesale operations :)

- Wholesale Helper Team

Edited December 8, 2022

We had tried many wholesale apps, but there were always some issues that could not be solved ...
The *Wholesale Pricing Discount* app, combined with the *Wholesale Order Form & ReOrder* app and the *Wholesale Lock Manager* app is the only solution that finally got us there!
We had some extra wishes and customization requirements – the team implemented them in an uncomplicated, friendly and fast way. We can highly recommend this app:)

Petit Stellou
About 1 month using the app
Wholesale Helper replied December 8, 2022

So happy our apps got you to the solution you needed!

Let us know if we can help in any way :)

- Wholesale Helper support team