Reviews (539)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing both B2B and B2C operations, praising its ability to offer individual pricing and volume discounts that boost sales. The user-friendly interface and "Wholesale Catalog" feature simplify ordering processes. It performs reliably for businesses of all sizes, and the support team is noted for their responsiveness and personalized assistance, including video tutorials and direct calls.

January 17, 2025

I found these guys to be very responsive and timely. I've requested changes to their app several times. Each time they have been very responsive and made changes to accomodate my needs. Maybe one time they couldn't make a change because of the nature of Shopify. They were honest about the situation. I have been using this app for many years now.

Trickster Company
United States
Almost 4 years using the app
January 29, 2025

Overall a really good app to present a specific discount level on a selected SKU or range of SKUs to a designated customer segment. It's easy to self-serve set up and manage discount tiers. We also worked directly with the Customer Support and Dev team to customise the app to showcase the discount for selected products across our Shopify store's product collections, product landing pages and integrated product widgets throughout the rest of the site which creates a really clear and optimal UX for Customers - no guessing or waiting to checkout to view their discounted pricing. We also customised further to hide Auto/Renewal / Subscription option for a certain Customer Segment. The App team were a breeze to work with, very thorough, clear process and quick and clear communication. Thanks for the great work!

Paw Pantry
Australia
Almost 2 years using the app
January 27, 2025

We are a coffee business offering services to retail and wholesale customers from one combined store. This app offers great B2B functionality for discounting prices to targeted groups of customers. Their customer service is better than anything I've ever experienced. Extremely fast turnaround on any question I send their way. I highly recommend.

Amigo Coffee Roasters
United States
3 months using the app
December 23, 2024

I've been using this app for a few years now. The app works as intended, and the support team are fast to responding to any queries and assisting when requested.

Lumen Resources
Australia
Over 4 years using the app
January 13, 2025

I utilized this app for a short period of time. I deleted once I realized that you had to download an ADDITIONAL app in order to select specific products within your shop to offer for wholesale (vs. every single product showing in the wholesale section). Of course, the additional app costs an additional $10/month. Disappointed that this feature wouldn't be included in the $50/month that Wholesale Pricing Discount B2B offers. It's no wonder most shop owners direct their wholesale to Faire!

shopbrushandline
United States
3 months using the app
January 15, 2025

Too bad I cant give a higher score. We have had some small issues in the start, but Wholesale Helpers customerservice has been fabolous! I can recommend this app without hesitation.

They are very helpful, the app is very easy to use, and of course very powerful.

Regnbueshop
Norway
About 1 month using the app
January 17, 2025

Wonderful app, very helpful! The only one which combines all funtions we need. The support team help every time! Thank you

nailARTS Shop
Germany
3 months using the app
December 3, 2024

Excellent support. Within minutes I had a loom video providing the answers about settings I needed

KOUBOO Unique Home Decor
United States
10 months using the app
February 10, 2025

If I could give 0 starts I would! Had such high hope for this app after seeing they had 4.8 star reviews. I spent 2 months recoding / redesigning my site and adding built in features. I explicitly told the dev team to not break my site and to reach out during implementation if they had any questions or issues, since it was heavily coded.

They broke my chekout button. Had custom code to add shipping insurance and signature options at checkout = Now broken.

Never reached out during implementation to advise of such.

They went a head and published the theme they were working on... While still working on it?!?! Had to tell them to unpublish the theme version they were working on.

NOT HAPPY and NOT IMPRESSED!

i-Bead Inc.
Canada
4 days using the app
December 9, 2024

Support is quick and responsive. They made changes that we needed exactly how we wanted. Would recommend!

the rice factory LA
United States
12 days using the app