Reviews (536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving operational efficiency in both B2B and B2C sectors. It offers versatile features like volume discounts, customizable sign-up forms, and a combined wholesale and quick order "Wholesale Catalog." Merchants value its ability to handle complex pricing structures and show customized pricing without discount codes. The app is noted for its reliability and speed, with customer support praised for being responsive and effective in resolving issues and making customizations.
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Great customer service and they always answer our queries promptly. They're really awesome to work with.
And of course, great app. It does the job very well and has very helpful features like wholesale pricing on manual orders and import/export of volume discounts (life saver when you have lots of products)
Thank you Wholesale Helper Team :)
Thanks Fritz and Faye!!
We are building out a B2B store on Shopify. We needed net payment terms functionality to support the checkout requirements for our customers. We decided to try WPD, and so far we have been thoroughly impressed. Their implementation team has been great to work with, and we've received excellent customer service from their team.
This app is everything we could have hoped for! I have been very pleased with the level of support I have received from the customer services team. The whole process has been a breeze. Thanks!
Brittany
I'm surprised this app has over 200 , 5 star reviews!
The app has some serious bugs. We installed it on one of our sites and tried it for 10 days. We found several bugs. I spoke with their support staff on the phone/chat a few times and confirmed these bugs. Here are some of them:
- renaming a discount group deletes all your individual pricing data. I lost hours of work because of this.
- A check box in the settings page to apply the discounts to "compared to price" does not work. It continues to discount the sale price or whilesell buyers.
- Individual pricing function ignores percentage numbers entered for each product. It only saves the calculated dollar value. If you change the price of a product you have to go back and update all individual pricing data manually.
This apps needs a lot more work and testing before it is released. Some of these bugs easily could be identified.
While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.
This app has helped us get our B2B site up and running. I really like the available chat option, and used it frequently when I hit a bump. All questions were answered with detail and in a very positive way. I would like to see the MSRP and wholesale price labelled as such for our wholesale customers instead of having the MSRP price crossed out like its on sale. Everything integrated nicely.
fantastic app - perfect for startup wholesale businesses that don't want to have a separate trade website. The support team is awesome.
Great to hear WPD helps you so you don't need an extra trade website!
-Wholesale Helper Team
FANTASTIC APP. It does what the others cannot. Look at how everyone else handles the customer tags/discount group association. This app is the most flexible, I have tried all the others. In addition, the Order Form app works seamlessly and has SEARCH! Search is needed on a large order form. Thanks, Team!
Awesome to see you have Wholesale Pricing Discount and the Order Form app working together!
- Wholesale Helper team
This product has answered many questions and brought valuable solutions for our business. It does what it says on the box! The support team is truly excellent and helped us with the entire integration as well as some customisation. I would recommend them anytime and every time.
So glad to help and get you up and running :)
App does a great job of helping our Wholesale customers see their pricing when they build carts and check out. Straightforward set up on our end and very responsive helpful team when we've had issues. The Vendor Login portal does not integrate well with our site (the display of product photos and descriptions was not good) so we have opted not to use that featue. The new vendor signup form worked well to capture new Wholesale customer details but we didn't like how it looked and ended up creating our own. So the app has proved essential for our online business, provides a good experience for shoppers but there is room for improvement within the app.
Glad you are liking our app!
We have updated the new vendor sign up form design :).
Let us know if you have any questions.