Reviews (534)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving operational efficiency in both B2B and B2C sectors. It offers versatile features like volume discounts, customizable sign-up forms, and a combined wholesale and quick order "Wholesale Catalog." Merchants value its ability to handle complex pricing structures and show customized pricing without discount codes. The app is noted for its reliability and speed, with customer support praised for being responsive and effective in resolving issues and making customizations.

October 13, 2021

This app is everything we could have hoped for! I have been very pleased with the level of support I have received from the customer services team. The whole process has been a breeze. Thanks!
Brittany

Decopot NZ Limited
New Zealand
10 days using the app
March 20, 2020

I'm surprised this app has over 200 , 5 star reviews!

The app has some serious bugs. We installed it on one of our sites and tried it for 10 days. We found several bugs. I spoke with their support staff on the phone/chat a few times and confirmed these bugs. Here are some of them:

- renaming a discount group deletes all your individual pricing data. I lost hours of work because of this.

- A check box in the settings page to apply the discounts to "compared to price" does not work. It continues to discount the sale price or whilesell buyers.

- Individual pricing function ignores percentage numbers entered for each product. It only saves the calculated dollar value. If you change the price of a product you have to go back and update all individual pricing data manually.

This apps needs a lot more work and testing before it is released. Some of these bugs easily could be identified.

TripleClampMoto
Canada
10 months using the app
Edited April 16, 2021

While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.

It's Scrapicated, LLC
United States
9 months using the app
February 17, 2021

This app has helped us get our B2B site up and running. I really like the available chat option, and used it frequently when I hit a bump. All questions were answered with detail and in a very positive way. I would like to see the MSRP and wholesale price labelled as such for our wholesale customers instead of having the MSRP price crossed out like its on sale. Everything integrated nicely.

Ruby Roller Sports
United States
9 days using the app
March 2, 2022

fantastic app - perfect for startup wholesale businesses that don't want to have a separate trade website. The support team is awesome.

Global1st - Store
United Kingdom
9 days using the app
Wholesale Helper replied March 2, 2022

Great to hear WPD helps you so you don't need an extra trade website!

-Wholesale Helper Team

August 15, 2021

FANTASTIC APP. It does what the others cannot. Look at how everyone else handles the customer tags/discount group association. This app is the most flexible, I have tried all the others. In addition, the Order Form app works seamlessly and has SEARCH! Search is needed on a large order form. Thanks, Team!

STREN-FLEX®
United States
9 days using the app
Wholesale Helper replied August 25, 2021

Awesome to see you have Wholesale Pricing Discount and the Order Form app working together!

- Wholesale Helper team

August 13, 2020

This product has answered many questions and brought valuable solutions for our business. It does what it says on the box! The support team is truly excellent and helped us with the entire integration as well as some customisation. I would recommend them anytime and every time.

Lighting.co.za
South Africa
8 days using the app
Wholesale Helper replied August 17, 2020

So glad to help and get you up and running :)

February 17, 2023

App does a great job of helping our Wholesale customers see their pricing when they build carts and check out. Straightforward set up on our end and very responsive helpful team when we've had issues. The Vendor Login portal does not integrate well with our site (the display of product photos and descriptions was not good) so we have opted not to use that featue. The new vendor signup form worked well to capture new Wholesale customer details but we didn't like how it looked and ended up creating our own. So the app has proved essential for our online business, provides a good experience for shoppers but there is room for improvement within the app.

Intelligent Controls
United States
8 months using the app
Wholesale Helper replied July 6, 2023

Glad you are liking our app!

We have updated the new vendor sign up form design :).

Let us know if you have any questions.

March 21, 2023

Fantastic app - even includes a way to have your wholesale section section separate to your main website - I do not believe any other app does this.

Tech support is also very good - always someone online and always gets back to yuo quickly with helpful replies.

K2 Yak Chews
United Kingdom
8 days using the app
Wholesale Helper replied August 30, 2023

Glad you like the 2 separate sections!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

February 26, 2020

We set up a wholesale avenue and used this app. It was easy to use, efficient to install and great for the end user. The WPD crew were fast to work with when i needed changes made and very helpful at all times. Definitely recommend.

sendygear
Australia
8 days using the app