Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing both B2B and B2C operations, praising its ability to offer individual pricing and volume discounts that boost sales. The user-friendly interface and "Wholesale Catalog" feature simplify ordering processes. It performs reliably for businesses of all sizes, and the support team is noted for their responsiveness and personalized assistance, including video tutorials and direct calls.
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Currently in the Trial Period and we are liking what we are seeing so far. Integration was smooth with a few kinks, but Support has been very quick to respond and address our issues.
Great to hear you are enjoying thus far and integration has been smooth!
Please let us know if you need anything else at themes@wholesalehelper.io
- WH team
Initially had struggles with setting up the app but received a 1/1 call with screen share tutorial to fix everything. Step by step guide through helped a lot, thank you. This app now fulfills all of our requirements and is a great addition for any wholesalers.
Excelente experiencia, nos apoyan mucho con la personalización de algunos detalles y te brindan los recursos necesarios para para que tu puedas moverle a la aplicación dentro de tus posibilidades, definitivamente a creado una mejora en nuestros procesos de venta dedicados a mayoristas .
:)
Love to hear the experience has been excellent!
Let us know if you need anything in the future.
- Wholesale Helper Support Team
The team helped me to get up and running. They were quick and helpful. I haven’t started actually using the product yet, but so far, I am very happy with the support and how I anticipate the product to work.
Great customer service and they always answer our queries promptly. They're really awesome to work with.
And of course, great app. It does the job very well and has very helpful features like wholesale pricing on manual orders and import/export of volume discounts (life saver when you have lots of products)
Thank you Wholesale Helper Team :)
Thanks Fritz and Faye!!
We are building out a B2B store on Shopify. We needed net payment terms functionality to support the checkout requirements for our customers. We decided to try WPD, and so far we have been thoroughly impressed. Their implementation team has been great to work with, and we've received excellent customer service from their team.
This app is everything we could have hoped for! I have been very pleased with the level of support I have received from the customer services team. The whole process has been a breeze. Thanks!
Brittany
I'm surprised this app has over 200 , 5 star reviews!
The app has some serious bugs. We installed it on one of our sites and tried it for 10 days. We found several bugs. I spoke with their support staff on the phone/chat a few times and confirmed these bugs. Here are some of them:
- renaming a discount group deletes all your individual pricing data. I lost hours of work because of this.
- A check ...
While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.
This app has helped us get our B2B site up and running. I really like the available chat option, and used it frequently when I hit a bump. All questions were answered with detail and in a very positive way. I would like to see the MSRP and wholesale price labelled as such for our wholesale customers instead of having the MSRP price crossed out like its on sale. Everything integrated nicely.