Reviews (534)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its dual B2B and B2C functionalities, praising its personalized pricing, volume discounts, and combined wholesale and quick order features. They appreciate the robust performance and exceptional customer support, highlighting quick responses and proactive problem-solving, including real-time fixes during meetings. The app is valued for its comprehensive features, ease of use, and flexibility in serving both retail and wholesale customers, significantly enhancing online store functionality.

February 10, 2021

Don't waste your time...... no support, no communication. App doesn't work and when it does its faulty... the only thing I can possibly think of regarding all the good reviews they've got is that they have bought them or there fake ... I'm not quite sure, but one thing I do know is this app, and the support is a waste of time.

Tranquility Representative Store
United Kingdom
3 months using the app
Edited July 20, 2023

UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out.

I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.

LITTLE RAD THINGS
United States
3 months using the app
Wholesale Helper replied July 24, 2023

Glad to get you on the right track!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

July 25, 2022

Installed the app, was pretty simple to get it up and running, Had a special requirement because of our theme and they got it set up and running within a day or two. There support is pretty clutch and provide great video walkthroughs on items that you need help with.

Hara Brands
United States
3 days using the app
Wholesale Helper replied July 25, 2022

Awesome to hear Wholesale Pricing Discount was simple to get up and running + support was clutch!

- WH support team

June 7, 2019

Great App!!! Great Customer Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ComfyDown
United States
3 days using the app
December 29, 2022

Great support on installation and troubleshooting. They got the app working depsite issues.
Works great, runs fast. Im very happy.

Celovendo. Repuestos para celulares en Guatemala.
Guatemala
3 days using the app
Wholesale Helper replied January 6, 2023

Great to hear the app is working now and that you are happy!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

March 26, 2021

Just kicked off our store this week. Having to use 3 apps to get our rather simple needs to work. Yet, it seems to work well. Had a couple issues with set-up that app folks agreed they are aware of and are fixing. Not big deals and easy work-arounds. Customer service has been darn good. So 4 stars for now. And hopefully 5 soon.

BongoJava.com
United States
3 months using the app
June 29, 2022

I installed the app and as far as I can see I just get one form for the wholesale customer to sign up and tags on the product page to identify who is a wholesale customer - in this respect the app is very expensive per month. Also very basic form to start with so took a lot of to-ing and fro-ing to get it how I wanted it and even now there is no scope to make the form page look that great. The customer service was responsive and helpful

wholesaledoodlecandles
United Kingdom
2 months using the app
Edited February 5, 2021

very helpful support. they are very present. very helpful app for developing wholesale business. thank you

Museum Shop Italy
Italy
2 months using the app
February 22, 2021

We have just started using this app. It provides the features we are looking for that some other apps did not have. We would like to be able to customize some user interface things better, but we have had good customer service with Jawad.

Furbish Studio
United States
About 2 months using the app
January 7, 2020

I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.

Lolablue Living
United States
2 days using the app