Reviews (541)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing both B2B and B2C operations, praising its ability to offer individual pricing and volume discounts that boost sales. The user-friendly interface and "Wholesale Catalog" feature simplify ordering processes. It performs reliably for businesses of all sizes, and the support team is noted for their responsiveness and personalized assistance, including video tutorials and direct calls.

March 26, 2021

Doesn't track like Bold does. Also you get spammed with messages or the app asking for reviews each time you load it. Very annoying. Reported to the devs a few times and was even told I would be removed from the spam messages but I don't think that is possible. Not a bad app but I would go with Bold instead just due to more features. We will be migrating soon due to lack of extra shipping options too. Even though there are advanced shipping options it is very limited and can't even show a popup to say something like you will get an additional invoice for shipping or similar.

Taigen Tanks
United States
5 months using the app
February 1, 2022

I have been looking for an app like this one that provides discount categories for my customers for some time. Essentially besides being used as a wholesale tool, it is a great tool to group customers at different discount levels basically acting as a loyalty feature... PERFECT! I couldn't be happier to have resolved my criteria. Great, friendly and fast service as well! Thank you

BeadsBalzar Beads & Crafts
Cyprus
5 days using the app
Wholesale Helper replied February 1, 2022

We are so happy to help :)

- Wholesale Helper Team

December 29, 2022

Poor Support and Poor App Design/Dev.
The support is very creative with their avoidance to help you.
They will reply to you without resolving any issues so they can buy more time.
They want to jump on a call :-) to give you their reasons.
This is an overrated app and not well designed and developed.
---

Trademaster
Australia
4 months using the app
February 10, 2020

This app is exactly what I was looking for! It was very easy - their support team sets it up and they have excellent customer service. They have been very helpful with my questions and always offer solutions. If you are looking for an app to offer wholesale pricing or customized discounts - this is the app to get!

Vélin Home
United States
4 days using the app
December 19, 2022

The design is simple and easy to understand. Above all, I am relieved by the kind support and the quickness to clear problems.

CUI_TUI-E discs&tapes
Japan
4 months using the app
February 10, 2021

Don't waste your time...... no support, no communication. App doesn't work and when it does its faulty... the only thing I can possibly think of regarding all the good reviews they've got is that they have bought them or there fake ... I'm not quite sure, but one thing I do know is this app, and the support is a waste of time.

Tranquility Representative Store
United Kingdom
3 months using the app
December 17, 2020

I have not tested the app for a very long time. But it looks good so far. Some changes to fit into our theme. But very good customer service who are very quick to respond and make the changes we need. B+

ZINQ Norge
Norway
4 months using the app
Edited July 20, 2023

UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out.

I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.

LITTLE RAD THINGS
United States
3 months using the app
Wholesale Helper replied July 24, 2023

Glad to get you on the right track!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

June 7, 2019

Great App!!! Great Customer Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ComfyDown
United States
3 days using the app
December 29, 2022

Great support on installation and troubleshooting. They got the app working depsite issues.
Works great, runs fast. Im very happy.

Celovendo. Repuestos para celulares en Guatemala.
Guatemala
3 days using the app
Wholesale Helper replied January 6, 2023

Great to hear the app is working now and that you are happy!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team