Reviews (541)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing both B2B and B2C operations, praising its ability to offer individual pricing and volume discounts that boost sales. The user-friendly interface and "Wholesale Catalog" feature simplify ordering processes. It performs reliably for businesses of all sizes, and the support team is noted for their responsiveness and personalized assistance, including video tutorials and direct calls.

March 26, 2021

Just kicked off our store this week. Having to use 3 apps to get our rather simple needs to work. Yet, it seems to work well. Had a couple issues with set-up that app folks agreed they are aware of and are fixing. Not big deals and easy work-arounds. Customer service has been darn good. So 4 stars for now. And hopefully 5 soon.

BongoJava.com
United States
3 months using the app
June 29, 2022

I installed the app and as far as I can see I just get one form for the wholesale customer to sign up and tags on the product page to identify who is a wholesale customer - in this respect the app is very expensive per month. Also very basic form to start with so took a lot of to-ing and fro-ing to get it how I wanted it and even now there is no scope to make the form page look that great. The customer service was responsive and helpful

wholesaledoodlecandles
United Kingdom
2 months using the app
Edited February 5, 2021

very helpful support. they are very present. very helpful app for developing wholesale business. thank you

Museum Shop Italy
Italy
2 months using the app
February 22, 2021

We have just started using this app. It provides the features we are looking for that some other apps did not have. We would like to be able to customize some user interface things better, but we have had good customer service with Jawad.

Furbish Studio
United States
About 2 months using the app
January 7, 2020

I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.

Lolablue Living
United States
2 days using the app
March 31, 2021

Helpful customer service. Needed some time to integrate theme. If you have been trying different apps, be sure to delete any excess codes, it will save you a lot of time. Wholesale discounts, shipping, net30 is good, works well with us.

KINECT'D
United States
1 day using the app
Edited June 5, 2020

After 3 days of communicating with them, its finally done. I hope they focus and change on how they can better engage with their customers and be very clear and concise on their instructions given. Now i hope nothing breaks down. fingers crossed.

Pasar Segar | The Fresh Market
Malaysia
About 1 month using the app
March 5, 2020

GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE

ABC CORK WHOLESALE
Canada
1 day using the app
July 19, 2023

Wonderful customer service and fantastic app. If you are looking for the best B2B or B2C app, this is it!! Highly recommend.

Carolina Country Bling
United States
About 22 hours using the app
Wholesale Helper replied July 24, 2023

Wow...we appreciate the kind words!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

June 16, 2023

Nothing works properly, i've come across so many problems that i had to pay a whole months for nothing since my free try expired before i could finish setting it up. The support are quick to respond, but give no helpful answers. I had to get it to work with my website team or by myself. The app can be in only one language, it's not compatible with shopify market (whatever that is). I have a simple B2C and B2B store... Really bad experience.

Les petits Tousi
Canada
19 days using the app
Wholesale Helper replied July 6, 2023

Hi, we are sorry you did not have the best experience.

We have refunded the charge and have updated our app to work with Shopify Markets.

If anything changes in the future and needs our help, please let us know.