Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing both B2B and B2C operations, praising its ability to offer individual pricing and volume discounts that boost sales. The user-friendly interface and "Wholesale Catalog" feature simplify ordering processes. It performs reliably for businesses of all sizes, and the support team is noted for their responsiveness and personalized assistance, including video tutorials and direct calls.
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Just kicked off our store this week. Having to use 3 apps to get our rather simple needs to work. Yet, it seems to work well. Had a couple issues with set-up that app folks agreed they are aware of and are fixing. Not big deals and easy work-arounds. Customer service has been darn good. So 4 stars for now. And hopefully 5 soon.
I installed the app and as far as I can see I just get one form for the wholesale customer to sign up and tags on the product page to identify who is a wholesale customer - in this respect the app is very expensive per month. Also very basic form to start with so took a lot of to-ing and fro-ing to get it how I wanted it and even now there is no scope to make the form page look that great. The customer service was responsive and helpful
very helpful support. they are very present. very helpful app for developing wholesale business. thank you
We have just started using this app. It provides the features we are looking for that some other apps did not have. We would like to be able to customize some user interface things better, but we have had good customer service with Jawad.
I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.
Helpful customer service. Needed some time to integrate theme. If you have been trying different apps, be sure to delete any excess codes, it will save you a lot of time. Wholesale discounts, shipping, net30 is good, works well with us.
After 3 days of communicating with them, its finally done. I hope they focus and change on how they can better engage with their customers and be very clear and concise on their instructions given. Now i hope nothing breaks down. fingers crossed.
GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE
Wonderful customer service and fantastic app. If you are looking for the best B2B or B2C app, this is it!! Highly recommend.
Wow...we appreciate the kind words!
Let us know if you need anything in the future :)
- Wholesale Helper Support Team
Nothing works properly, i've come across so many problems that i had to pay a whole months for nothing since my free try expired before i could finish setting it up. The support are quick to respond, but give no helpful answers. I had to get it to work with my website team or by myself. The app can be in only one language, it's not compatible with shopify market (whatever that is). I have a simple B2C and B2B store... Really bad experience.
Hi, we are sorry you did not have the best experience.
We have refunded the charge and have updated our app to work with Shopify Markets.
If anything changes in the future and needs our help, please let us know.