Wholesale Pricing Discount B2B , 480 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance sales and streamline workflows. It offers B2B and dedicated wholesale styles, with features like separate customer management, volume discounts, and coupon issuance. The app is praised for its customizable sign-up form, prompt customer service, and user-friendly interface. It's ideal for B2B/B2C businesses not on Shopify Plus. Merchants appreciate its integration of retail and wholesale into one store, professional-looking wholesale store, and complex wholesale pricing feature. It also supports different discount tiers and focused pricing groups, with fast operation and excellent support.
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UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme.
ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps.
1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues.
2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal
3. No option to set product image sizes, they are huge
4. To hide standard checkout for your net term customers requires special code
5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good
Installed the app, was pretty simple to get it up and running, Had a special requirement because of our theme and they got it set up and running within a day or two. There support is pretty clutch and provide great video walkthroughs on items that you need help with.
Awesome to hear Wholesale Pricing Discount was simple to get up and running + support was clutch!
- WH support team
Great App!!! Great Customer Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great support on installation and troubleshooting. They got the app working depsite issues.
Works great, runs fast. Im very happy.
Great to hear the app is working now and that you are happy!
Let us know if you need anything in the future :)
- Wholesale Helper Support Team
I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.
Wonderful customer service and fantastic app. If you are looking for the best B2B or B2C app, this is it!! Highly recommend.
Wow...we appreciate the kind words!
Let us know if you need anything in the future :)
- Wholesale Helper Support Team
GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE
Raissa, and her team are awesome! they can quickly acknowledge the problem and fix it right away! we have 3 more sites that we own, we are going to migrate to this wholesale platform!
Great to hear that we were able to move fast and help :). Please let us know if you have any questions in the future.
- WH team
The service is shocking!!! I installed the app and quickly realised it wasn't for me. I've been trying for the past 2 days to get them to remove code left behind when I uninstalled the app. I get through to an agent. they message me and want me to try. I didn't have a backup. I have explained that we "DESPERATELY" need the code removing and still nothing. I've explained that it needs removing ASAP but as I say the service is terrible and nothing has happened apart from sending me a collaboration request.
Unfortunately the app did not work for me, not an issue with the app but the way that my site is configured. I deleted the app and was emailed later by Seth who was keen to know why I had removed the app and if they could help. This type of customer service is rare and I am super impressed with Seth and his team. All the best and keep it up!