Reviews (277)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of wholesale pricing and discounts, suitable for both B2B and B2C models. They value its ease of use and features like Net Terms, Order Form, and conditional discounts, which streamline the wholesale buying process. The app is noted for its seamless integration and customization options. Customer support is particularly praised, with staff members like Alina, Roel, Amandeep, and Nicoz receiving commendations for their responsive and efficient assistance.

August 25, 2022

I'm just getting the app set up and so far so good. Nicoz has been very patient and helpful and talking me through the steps and tweaks and explaining clearly what it can do and can't do etc. Thanks

Zi Chun Teas
Australia
3 months using the app
Website on Demand Studio, LLC replied August 25, 2022

Hello to our friends from Zi Chun Teas

Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. Nicoz is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Wholesale & Custom Pricing Support Team

February 16, 2018

Easy to setup. Customer support was extremely helpful. Highly recommended!! A+++++

D2moto
United States
3 months using the app
February 8, 2018

Just what I was looking for... and their Pre-Order-Now App is amazing as well!

THANK YOU SO MUCH FOR DOING SUCH A GREAT JOB!

Texas Sludge
United States
3 months using the app
January 4, 2018

Excellent. Prompt help and app works like a charm. Thank you

Simply Pure By Salisha
Canada
3 months using the app
August 11, 2023

Helpful online support. We changed themes and the app was not working properly but as soon as we contacted online support, the problems were fixed and is now back up and running!

Sprayer Warehouse Co
Australia
3 months using the app
Website on Demand Studio, LLC replied August 14, 2023

Hello Sprayer Warehouse Co,

Thank you for taking the time to give us a 5-star review. It is great to hear that you had helpful support from our team, and you were able to change your themes with the assistance provided. We love that Wholesale Pricing Now is working for your store needs.

Stephanie & The Customer Support Team

June 28, 2018

I had tried about 4 to 5 different Wholesale apps, and by far this is the best. Great Customer Service!!!! Support was very impressive and the app works Great!!!

Galvan Global Group
United States
3 months using the app
Edited February 22, 2021

**Review update: Problem finally solved after almost a month. They provide free credit for that month in order to cover back our loss. After the rectification, yeah it's working great. Recommended to use. Just hope the same incident would not happen again. **Old review: Terrible support. I contacted them about the wholesale price not showing since 24th December 2020. It's already 5th January 2021 but the issue not solved yet. I chased every day for status update, at first they said it's escalated to 2nd level support, after 2 days they did not even bother to give any reply. We paid for the app at $30usd a month, it's not that we use it for free. It caused a disaster to us as all our agents now have to manually place order through phone and damages our reputation. Don't expect more from this merchant

Bag2u Dot Com Sdn Bhd
Malaysia
Almost 4 years using the app
Website on Demand Studio, LLC replied January 20, 2021

Thank you very much for leaving us this feedback.

We deeply apologize for any inconvenience caused. A member of our tech support team has reached out to rectify the issue, We'd love the chance to get this right for you, once again we are truly sorry for any mishap that has occured.

Melissa & the Wholesale Pricing Now Support Team

July 1, 2021

The support team is fantastic for this app that we have been using for many years now. The support team are very responsive and aim to try and resolve all issues as quickly as possible.

Sienna Likes To Party - Shop
New Zealand
Almost 4 years using the app
Website on Demand Studio, LLC replied July 8, 2021

Hello friends at Sienna Likes To Party - Shop

We are happy our support team has been so helpful! Thank you for leaving this awesome review! :-)

- Melissa & The Wholesale Pricing Now Support Team

December 20, 2017

I've been looking for a way for my wholesale customers to use my site and this is an awesome app for them. Easy to use. Love it.

After The Rayne Handcrafted Soaps
United States
3 months using the app
July 29, 2020

Very good experience with customer service! it is a good app with a lot of features. it's also easy to use and theme friendly.

666 CY Int'l Trading
United States
3 months using the app
Website on Demand Studio, LLC replied July 31, 2020

Hello, friends from 666 CY Int'l Trading!

THANK YOU for leaving us this 5-star review! We sincerely appreciate it! thanks for the kudos on our customer support ;-) Don't hesitate to reach out to us with any more queries :-)

-Melissa & The Wholesale Pricing Now Support Team