Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for offering wholesale pricing to specific clients. It's praised for its easy installation, user-friendly interface, and compatibility with various themes. Features like volume discount pricing, conditional discounts, and payment terms are appreciated. Merchants value the live chat feature and proactive customer service, with staff members frequently mentioned for their excellent service. The app is considered good value for money and has helped some merchants grow their wholesale business. It also allows for discreet wholesale pricing for wholesale customers.

August 25, 2022

The support was really helpful and appreciate the timely response and making sure that the app is working properly and our questions answered correctly.

Optimal Essentials
Australia
About 3 years using the app
Website on Demand Studio, LLC replied August 25, 2022

Hello to our friends at Optimal Essentials

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad our support team could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu and The Wholesale Pricing Now Support Team

December 2, 2021

I thought I had figured out my own question but then I realized I had others. Support has been super friendly and helpful! I really appreciate their patience with my 1 million questions. :)

ARNTSON MARINE
United States
About 3 years using the app
Website on Demand Studio, LLC replied December 3, 2021

Hi ARNTSON MARINE,

Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu and The Customer Success Team :)

February 12, 2018

the service from Chris on this app has been very quick and very helpful. We just started using it and so far it's working great, i'm looking forward to the updates that will allow us to use this on our other shopify store too.

Astralcycling
United States
Almost 3 years using the app
August 30, 2020

I use it for wholesale customers. It works fine. Be careful when updating themes as it may need adjustments.

FrogLog
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello, friends from FrogLog!

We appreciate you leaving us this positive review! We sincerely appreciate it! We wish FrogLog much success online!

-Melissa & The Wholesale Pricing Now Support Team

March 31, 2020

The app doesn't allow for Direct To Checkout buttons, or for several instances of the discount to appear at the same time on the same page. But the technical support is TOP CLASS, truly amazing people working here, they solved everything I needed and did it really fast.

Rahid Smoke Shop
Mexico
Almost 3 years using the app
Edited February 28, 2023

I use this APP to manage multiple Wholesale/retailer discounts and pricing. They continue to evolve to add more features. I've been using them since 2019. Every issue I've ever encountered, they are quick to assist and work thru the problem.

Update Feb 28 2023

I'd been having some shipping issues, was in chat with Shopify Guru, who sent the issue to the Shopify Shipping team... spent about 14 hours total trying to 'figure this out'. Contacted Wholesale Now, and within an hour, they found the issue, it was corrected, tested, and is now working as we required!

Things I LOVE the most about this APP... it works, if you are a wholesaler, and require multiple levels of discounts per product, per customer etc.

They respond in great time, they stay with you until the issue is resolved...

I'm a much happier Merchant when I can count on them to find and fix my issues.

LOVE YOU GUYS!!!

Snap It Up Jewelry
Canada
Over 2 years using the app
Website on Demand Studio, LLC replied October 25, 2022

Hello to our friends at Snap It Up Jewelry

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Wholesale & Custom Pricing Support Team

January 16, 2018

GREAT App! Function and ease of use are what I've been looking for; VIP & Wholesale customers all in one. I look forward to offering more incentives for my current and new customers.

Looking forward to the upcoming new features mentioned and more!!!

Cindy Liebel Jewelry
United States
Over 2 years using the app
January 4, 2021

My wholesale pricing stopped working, and they fixed it up quickly. Thank you for your prompt assistance!

The Queen of Quartz
Australia
Over 2 years using the app
Website on Demand Studio, LLC replied January 6, 2021

Hello friends at The Queen of Quartz

We appreciate this review! Thank you for your support, all the best on your ecommerce endeavors :-)

- Melissa & The Wholesale Pricing Now Support Team

April 16, 2020

I am a first time Shopify user and was able to install and test the app with few issues. Customer Support (Robert) was fantastic with prompt, patient and accurate answers to all my questions.

srchealth
Australia
Over 2 years using the app
February 3, 2023

Nicoz was very helpful by not only fixing our issue, but was also very friendly and committed to fixing our issue. Highly recommend the app as well!

Haven Lighting
United States
Over 2 years using the app
Website on Demand Studio, LLC replied February 6, 2023

Hello to our friends at Haven Lighting

We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Nicoz was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team