Reviews (37)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 5, 2024

Wholster has cut my data entry time and enabled me to process multiple orders in so little time. It's (mostly) intuitive and so easy to use with minimal guidance. but when I have needed assistance, they are prompt, human and easy to work with.

VINEBOX
United States
21 days using the app
Gist replied December 9, 2024

Thanks for the review, and look forward to working with you again in the future!

November 23, 2024

We recently installed Wholster to help with large volume orders. My experience when needing help has been great. They reply promptly and have gladly done video calls with me to help with installation and questions. I see past reviews complaining in regards to being directed to FAQs and video tutorials -that is very frustrating and I have experienced that with other providers. But not with Wholster. Seems as though they have improved in that area so I would not hesitate to try the app out!

Landies Candies
United States
About 1 month using the app
Gist replied November 25, 2024

Thanks for the review, and glad we were able to help get you set up with your volume ordering!

August 22, 2024

This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.

R.J. Classics
United States
5 months using the app
Gist replied August 23, 2024

Thanks for the review - we're looking forward to continuing to work with you!

July 20, 2024

The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.

Nairu™ - A Candle Boutique
United States
2 days using the app
Gist replied August 7, 2024

Hi there!

We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so please feel free to reach out to us at support@gist-apps.com at any point.

Unfortunately when you reached out over the weekend, we were out of office. We handle all of our support in house here in Victoria, Canada, so general support inquiries are handled during business hours Pacific Time.

We do have a development team at the ready outside of business hours for emergencies, but general inquires do get handled by our standard support team.

Please do feel free to reach out at any point if you are interested in trying out the application. We are always here to help.

July 8, 2024

My rating is for Zac. Zac has always been very helpful when trouble shooting my problems. A simple reply from him has helped tremendously! Thanks for the continued support.

Napcocoffee
United States
Over 3 years using the app
June 26, 2024

Awesome app with awesome service. The implementation of this app was a breeze. Zac was awesome and helpful and always there to answer my questions. There is a bit of a learning curve, but once you fully understand how this app works it's pretty simple and exactly what we needed.

Batch & Box
United States
29 days using the app
December 8, 2023

Zac went above and beyond to assist with a last min large order request. Thank you!

Erewhon
United States
About 16 hours using the app
Edited August 3, 2020

It would be perfect if it didn't take forever to load... and I mean FOREVER! Many times it never loads and I just give up. I have reached out three times by putting in a ticket and only once was the ticket answered. I can't get my customers up and running as a setting or something won't let them checkout. It keeps giving an error “you have reached or exceeded your credit limit” and doesn’t let them move forward. I have no limits set for anyone. Everyone is pay with a credit card at checkout. No terms.
On the customer side there are items that show 0 available but I don't see it and I have no tracking of inventory on wholesale items so there is no reason for it to not allow my customers to add these rogue items to their carts. I wish I could give this 5 stars but I can't because I am losing customers right now not being able to get it to work properly. I am looking at other options now. I was so hopeful this was the app for us.

Stencil Expressions
United States
About 2 months using the app
Edited June 18, 2021

We have recently installed the Wholster App and we are very happy with the functions of the app and the ability it will give us to streamline our wholesale business and grow our business at the same time. We have required quite a bit of support from Wholster both before and after purchasing the app, Zac has always responded to our questions in a very timely and friendly manner. He has diligently worked with us on some app customization and he has really helped us to adapt Wholster to our very specific business needs. Zac has been an absolute pleasure to work with through this entire process and we are very pleased with the results so far.

Fogo Island Fish, a Division of SSEI
Canada
About 1 month using the app
Edited November 15, 2019

The scope and potential of Wholester is tremendous. It is very ambitious and fills in gaps left by Shopify and Shopify Admin. It offers a Web based independent app that works with Shopify but is available for wholesale customers on web directly. It supports various pricing options for customers and products as well as seamless order generation for shipments to multiple customers. Works as an admin for Pix Gift Ship or MultiShip - but way more!

Support is great! And that is really what counts. Plus, they are always updating and adding new features. If you like Shopify - but feel limited by it's lack of scope give Wholester a try.

Redwoods Monastery Atelier
United States
About 2 months using the app