Reviews (55)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
November 23, 2024

We recently installed Wholster to help with large volume orders. My experience when needing help has been great. They reply promptly and have gladly done video calls with me to help with installation and questions. I see past reviews complaining in regards to being directed to FAQs and video tutorials -that is very frustrating and I have experienced that with other providers. But not with Wholster. Seems as though they have improved in that area so I would not hesitate to try the app out!

Landies Candies
United States
About 1 month using the app
Gist replied November 25, 2024

Thanks for the review, and glad we were able to help get you set up with your volume ordering!

December 5, 2024

Wholster has cut my data entry time and enabled me to process multiple orders in so little time. It's (mostly) intuitive and so easy to use with minimal guidance. but when I have needed assistance, they are prompt, human and easy to work with.

VINEBOX
United States
21 days using the app
Gist replied December 9, 2024

Thanks for the review, and look forward to working with you again in the future!

October 15, 2024

Zac was incredibly gracious in taking my panic call and walking me through Wholster app. I needed to get 1 invoice sent to customer with multiple ship addresses and within the hour I was able to submit invoice! Thank you Zac again for all your help..I'm sure I'll be in touch again soon as I continue to learn all the other functions this app offers! Also an incredibly detailed doc with step by step instructions!

the PAKIJ
United States
7 days using the app
Gist replied October 16, 2024

Thanks for the review, and looking forward to working with you!

August 22, 2024

This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.

R.J. Classics
United States
5 months using the app
Gist replied August 23, 2024

Thanks for the review - we're looking forward to continuing to work with you!

July 8, 2024

My rating is for Zac. Zac has always been very helpful when trouble shooting my problems. A simple reply from him has helped tremendously! Thanks for the continued support.

Napcocoffee
United States
Over 3 years using the app
June 26, 2024

Awesome app with awesome service. The implementation of this app was a breeze. Zac was awesome and helpful and always there to answer my questions. There is a bit of a learning curve, but once you fully understand how this app works it's pretty simple and exactly what we needed.

Batch & Box
United States
29 days using the app
July 20, 2024

The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.

Nairu™ - A Candle Boutique
United States
2 days using the app
Gist replied August 7, 2024

Hi there!

We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so please feel free to reach out to us at support@gist-apps.com at any point.

Unfortunately when you reached out over the weekend, we were out of office. We handle all of our support in house here in Victoria, Canada, so general support inquiries are handled during business hours Pacific Time.

We do have a development team at the ready outside of business hours for emergencies, but general inquires do get handled by our standard support team.

Please do feel free to reach out at any point if you are interested in trying out the application. We are always here to help.

May 9, 2024

We have had a great experience working with Zac and the Wholster team. Zac went above and beyond helping us get our site set up exactly the way we wanted it and always responded to my questions in a very timely manner. We have been very impressed with him, the team, and their app.

Snapco
United States
3 months using the app
Edited January 26, 2024

I had some problems but now is ok.

I am still testing...so far 4 stars.

Bijondo
Italy
3 months using the app
Gist replied January 23, 2024

Hi there!

It appears that you may not have received our reply via the support ticket, so just following up here in hopes that the message comes through.

I have also sent a follow up via another email address in case that helps. Also, If you would like to hop on a quick call instead, please feel free to select a time that works for you at the below url:

https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ3nujklIR01_qv7oIPmA9X5a30CyXIgxLoSrKL6n71lszJ33TuQHDFoGl9pS-3g2NQg26J27qK0

Edited July 13, 2021

So far, so good. We are in the process of setting up Wholster for our wholesale accounts and Zac and everyone on the Gist team has been super responsive to any questions we have. We are looking forward to this enhancing our wholesale experience.

Eastern Standard Provisions
United States
Over 3 years using the app