Reviews (53)
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This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.
Thanks for the review - we're looking forward to continuing to work with you!
Zac was incredibly gracious in taking my panic call and walking me through Wholster app. I needed to get 1 invoice sent to customer with multiple ship addresses and within the hour I was able to submit invoice! Thank you Zac again for all your help..I'm sure I'll be in touch again soon as I continue to learn all the other functions this app offers! Also an incredibly detailed doc with step by step instructions!
Thanks for the review, and looking forward to working with you!
My rating is for Zac. Zac has always been very helpful when trouble shooting my problems. A simple reply from him has helped tremendously! Thanks for the continued support.
Awesome app with awesome service. The implementation of this app was a breeze. Zac was awesome and helpful and always there to answer my questions. There is a bit of a learning curve, but once you fully understand how this app works it's pretty simple and exactly what we needed.
The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.
Hi there!
We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so please feel free to reach out to us at support@gist-apps.com at any point.
Unfortunately when you reached out over the weekend, we were out of office. We handle all of our support in house here in Victoria, Canada, so general support inquiries are handled during business hours Pacific Time.
We do have a development team at the ready outside of business hours for emergencies, but general inquires do get handled by our standard support team.
Please do feel free to reach out at any point if you are interested in trying out the application. We are always here to help.
We have had a great experience working with Zac and the Wholster team. Zac went above and beyond helping us get our site set up exactly the way we wanted it and always responded to my questions in a very timely manner. We have been very impressed with him, the team, and their app.
I had some problems but now is ok.
I am still testing...so far 4 stars.
Hi there!
It appears that you may not have received our reply via the support ticket, so just following up here in hopes that the message comes through.
I have also sent a follow up via another email address in case that helps. Also, If you would like to hop on a quick call instead, please feel free to select a time that works for you at the below url:
https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ3nujklIR01_qv7oIPmA9X5a30CyXIgxLoSrKL6n71lszJ33TuQHDFoGl9pS-3g2NQg26J27qK0
Zac went above and beyond to assist with a last min large order request. Thank you!
Wholester is the app we needed for all of our Wholesale, Net Payment Terms, and Custom Order needs. We have a very unique business model and require so many variations for a number of customers. This has given us the ability to keep all our orders in one system, service wholesale accounts and corporate accounts that all require different levels of pricing and discounts. In addition, it is making accounts receivables a possibility within Shopify. It automates payments and helps take away the steps of calling and collecting payments over the phone. In addition, the customer service is really great. They are responsive and offer solutions usually within the same day but generally no more than 48 hours. If it's an urgent request, they're on top of it. We are very happy to have found Wholester!
We just started exploring the app and we think is has a great potential and flexibility. We are still in the setup phase, and already, Zac and his team have shown an awesome professionalism and were very helpful, answering question over questions (I can ask lot's of questions sometime...I am the annoying client type, he!he!).