Reviews (42)
Refine
-
By rating
We had an issue with images from Shopify being blurred when transferred to Wholster, but the support we received was faultless. Everything was handled by the team at Wholster and took all the stress away from us while they fixed it. They made everything easy for us.
Wholster has cut my data entry time and enabled me to process multiple orders in so little time. It's (mostly) intuitive and so easy to use with minimal guidance. but when I have needed assistance, they are prompt, human and easy to work with.
Thanks for the review, and look forward to working with you again in the future!
We recently installed Wholster to help with large volume orders. My experience when needing help has been great. They reply promptly and have gladly done video calls with me to help with installation and questions. I see past reviews complaining in regards to being directed to FAQs and video tutorials -that is very frustrating and I have experienced that with other providers. But not with Wholster. Seems as though they have improved in that area so I would not hesitate to try the app out!
Thanks for the review, and glad we were able to help get you set up with your volume ordering!
This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.
Thanks for the review - we're looking forward to continuing to work with you!
The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.
Hi there!
We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so please feel free to reach out to us at support@gist-apps.com at any point.
Unfortunately when you reached out over the weekend, we were out of office. We handle all of our support in house here in Victoria, Canada, so general support inquiries are handled during business hours Pacific Time.
We do have a development team at the ready outside of business hours for emergencies, but general inquires do get handled by our standard support team.
Please do feel free to reach out at any point if you are interested in trying out the application. We are always here to help.
My rating is for Zac. Zac has always been very helpful when trouble shooting my problems. A simple reply from him has helped tremendously! Thanks for the continued support.
Awesome app with awesome service. The implementation of this app was a breeze. Zac was awesome and helpful and always there to answer my questions. There is a bit of a learning curve, but once you fully understand how this app works it's pretty simple and exactly what we needed.
We have had a great experience working with Zac and the Wholster team. Zac went above and beyond helping us get our site set up exactly the way we wanted it and always responded to my questions in a very timely manner. We have been very impressed with him, the team, and their app.
Zac went above and beyond to assist with a last min large order request. Thank you!
Wholly Guac Ah-Molly. This has been a life send to our company. One of our biggest pain points was being able to accurately input manual orders. Not only manual orders but ones with multiple addresses. The B2B functions are quite amazing! The other great things are the integration with programs such as Zapiet. Oh Oh Oh! The other really awesome thing is it really does a lot while preserving Shopify Native functions. The customer service isn't beatable. We literally were on a chat an hour later after asking for one. Nice People!
