Reviews (736)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to significantly increase email capture rates, with some noting an increase from less than 1% to nearly 10%. Features like the Spin Wheel and customizable popup games are praised for being user-friendly and effective in enhancing customer interaction and conversion rates. The app also supports unique coupon generation and integrates seamlessly with platforms like MailChimp. Merchants appreciate the easy installation, reliable performance, and the responsive, helpful customer support team.
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This app boosted my email capture conversion from less than 1% to nearly 10%. I absolutely reccommend it.
I'm impressed with the Woohoo app. It enables me to generate distinctive coupons and deliver discount codes through emails, effectively preventing invalid email registrations.
(I rated the app at 4 stars as I've not yet used it, but I have been told it is really good).
However I would like to say that the customer service experience was second to none. There was a bug issue when I added the app to my store, which meant the app did not work. I raised the issue via chat and once the problem was identified it was dealt with within a few days, which I thought was pretty good.
Thanks WooHoo. Very much appreciated.
Once I use the app and see how it goes I'll be back to update.
Not working and support non existant
The worst customer service I have ever seen in my life. The application is broken and buggy. There has been no response from live support or email for 1 week. And while researching, I saw that this is the most expensive application. I found much cheaper and better. I definitely do not recommend this application, which is broken and has poor customer service.
I have set up a wheel, but the wheel does not appear on the page. I contacted support 4 days ago, but still, no one has responded, even though the chat (which is not really a chat but a message sent via email) says that someone will get back within 24 hours. It's a pity; I wasted time adjusting the settings. I am deleting the app.
Good
We all like games so the app really helps to bring customers to my stores! Thank you for this amazing idea.
The product works as expected -- I would highly recommend to anyone looking to increase their sales by getting sendable data. They helped in the virus downturn as well. Huge.
Effective, fun and easy to use. Great support. For now, I have been able to convert 15% of visitors. This app also has an A/B testing feature, dynamic coupons, fraud protection and so many other useful features! Pricing is fair.