Reviews (792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting email capture rates, noting increases from under 1% to around 10%. It features customizable popup games that integrate well with platforms like MailChimp, enhancing customer engagement and email marketing efforts. The app is easy to install, operates smoothly across various devices, and positively impacts website performance. Merchants also value the ability to create unique coupons and adjust game settings to match their brand aesthetics. Customer support is praised for being responsive and helpful, particularly with design and functionality enhancements. This app is effective in increasing sales, conversions, and email list growth, making it a valuable addition to marketing strategies.
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This app boosted my email capture conversion from less than 1% to nearly 10%. I absolutely reccommend it.
(I rated the app at 4 stars as I've not yet used it, but I have been told it is really good).
However I would like to say that the customer service experience was second to none. There was a bug issue when I added the app to my store, which meant the app did not work. I raised the issue via chat and once the problem was identified it was dealt with within a few days, which I thought was pretty good.
Thanks WooHoo. Very much appreciated.
Once I use the app and see how it goes I'll be back to update.
Not working and support non existant
The worst customer service I have ever seen in my life. The application is broken and buggy. There has been no response from live support or email for 1 week. And while researching, I saw that this is the most expensive application. I found much cheaper and better. I definitely do not recommend this application, which is broken and has poor customer service.
I have been using this app since April and I am thoroughly impressed with the Woohoo Spin Wheel app; it is truly amazing and incredibly user-friendly. Thanks to this app, we have seen a significant increase in our user base, and our marketing campaign has been remarkably successful. We are now receiving a higher number of visitors than initially anticipated. The Woohoo team has proven to be exceptionally dependable, and I have every confidence that they will continue to support us in the future. I wholeheartedly give this app a 5-star rating.
Good
I have set up a wheel, but the wheel does not appear on the page. I contacted support 4 days ago, but still, no one has responded, even though the chat (which is not really a chat but a message sent via email) says that someone will get back within 24 hours. It's a pity; I wasted time adjusting the settings. I am deleting the app.
I'm impressed with the Woohoo app. It enables me to generate distinctive coupons and deliver discount codes through emails, effectively preventing invalid email registrations.
I really like this Woohoo app. It allows me to create unique coupons and send discount codes via email, which helps prevent invalid email registrations.
Love this app. Very unique approach to email collection that looks very sleek and not scammy and in your face like Wheelio. 10/10 recommend!