Ink POD: Print on Demand , 79 reviews
Refine
-
By rating
Very easy to use App with a good amount of products. Their customer service is on it! Thanks Frankie for the help.
Anthony L.
Rancho Cucamonga, CA USA
So far so great! Very helpful. Nice pricing on face mask. Friendly service and prompt replies. Looking forward to more.
InkPOD(WowFulfillment) is currently unsupported
You can use this app, but it may not work as expected until the developer updates it.
You can contact the developer for support or uninstall the app and find an alternative in the Shopify App Store. Zero notice no email nothing. My customers reached out about the product the ordered and H have zero answers except the above message.
Ive have ZERO communication Disappointed I spent hours creating product and now it was for nothing
Hello, I'm very sorry for this misleading tip. Our app is updating some new functions. During this period, the synchronization function of products and orders can still be used normally. If you have any questions, please feel free to contact our online customer service, or you can send an email（service@inkpodfulfillment.com） to us directly, we will deal with your problem in time.
Great app, very easy to use. They keep adding new products and now branded shoe boxes and product tags are also available. The customer service is the best and fastest I have ever seen. Very pleased.
Very goog service! i buy sneakers and shoes and it looks very quality! for me 5 stars guarantee!!!!!!!
Horrible customer service. My customer received boots that were clearly not as designed in the printfile. Forwarded the customer's photos to InkPOD and the person I spoke to immediately told me it was a problem with my design, despite the fact that it obviously didn't match the printfile. Told me that the actual product would be slightly lighter than the mockup but it was not even CLOSE to the printfile color and there is no excuse for that. Rep was argumentative and offered no resolution. Deleted the app and will be finding a different footwear manufacturer. UPDATE: They did finally agree that the product received by the customer was not correct and issued a full refund. But even after refunding they seem intent on continuing to publicly argue about it and apparently now accuse me of lying and misleading other merchants?? Should never have been an argument in the first place. AWFUL customer service that just keeps somehow getting worse. AVOID THEM!
First of all, I'm sorry to give your customers a bad shopping experience, we are very sorry for the color deviation problem, we have made a refund for you in time.
Secondly, for the design issue, we do not accept your accusation. You did design the love on the same foot, not two feet. We have clarified this point in the online chat window.
Please do not mislead other merchants, thank you for your understanding.
We sincerely accept supervision from other merchants.
Easy to use, make my business more effective, customer service is very professional, I like it Recommend!!!
Quick and friendly customer service. I made an error on my order and they fixed it without any hesitation.
If i were able to give more stars, then this company deserve them! I cannot fault this company in any way at all. The app interface is so easy to use. The customiser for customers is the best by far. I needed their help and within the space of not even 12 hours they were there for me. The products they offer are exactly what i am after. Thank you for amazing support, and amazing products. Also delivery to my country (United Kingdom) in 15 days, is amazing. I suggest anyone looking for POD you wont be disappointed!
I am just getting started with POD and InkPod has been amazing!!! They have super quick responses to any questions and are incredibly helpful and patient. They have implemented new features on their website after things I have asked about - AMAZING!! From what I have seen so far they are all about improving to better suit the needs of clients and supporting us to get setup. I am just waiting on my samples to arrive.