Reviews (213)

Overall rating
2.9
Counts per rating level
  • 32% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 45% of ratings are 1 stars
November 6, 2018

We've been using the app for 2 or 3 years at this point, and while every now & then we run into a couple of headaches Bold is always sure to jump on them & help us out!

Seriously, Alexa and the team just went above & beyond after we had some issues exporting. Between them, they figured out where the issue lay & continued to go back & forth with us and our accountant until we were satisfied with the fix.

Thank you, guys! <3 BOLD

Posted Protein
United Kingdom
Over 3 years using the app
October 19, 2021

Nikhil has been super helpful and very quick to respond whenever I have had some queries. It pulls in data seamlessly!

Narrative Lab
Australia
Over 3 years using the app
December 17, 2020

Apps is very helpful for keeping our Xero up-to date with less to zero manual task. Also, I was able to get a good response from the support particularly Mr. Hamza who's been very accommodating and easy to deal with. He didn't stop until the issue was not resolved.

SKINKISSED™
United Kingdom
Over 3 years using the app
October 25, 2021

Very bad service. Support team is not giving any reply after 3 days. nothing is working there. worst app

Concrete Sleepers Melbourne
Australia
Over 1 year using the app
July 21, 2021

We've been using the app for a few months and everything is going pretty well. Even their support is pretty good, thanks to Nikhil for helping us reconnecting the app with our Xero account.

Activated Nutrients
Australia
About 3 years using the app
BOLD replied July 26, 2021

Passed along your shout out to Nikhil. Thanks for choosing Bold.

Edited June 25, 2020

I spoke to Ronny for 5 minutes and he explained the app capabilities and found a solutions to my problem. He was very helpful and patient!! Thank you

Counter Culture Clean Australia
Australia
About 3 years using the app
October 26, 2021

We have been using this app for over a year and it is excellent - we have had only 1 query and Nikhil was fantastic - he got straight back to us and sorted out the problem.

French Freddie
New Zealand
About 3 years using the app
October 4, 2018

Great app with great support. Once setup it runs seamlessly sending all the data we need to Xero. The one time we needed support we got it immediately. Thanks for the fast resolution Nick!

Homelia
United Kingdom
About 3 years using the app
April 20, 2022

This is a huge time-saver for us! We've been using for a couple of years now. In the early days we regularly had a handful of missing transactions each month - not many, but still a bit painful to resolve. However, that's no longer the case and we get a seamless transfer to Xero every month which makes life easy. Really happy with how it works for us.

The Homemade Brownie Company
United Kingdom
Almost 3 years using the app
February 28, 2023

Does the job and works fine for my business. I still don't know why I need to write 100 characters as I don't have much to say.

Magic T
New Zealand
Almost 3 years using the app
BOLD replied February 28, 2023

Thank you for your kind review. Your feedback is much appreciated! Thank you for choosing Bold!