XERO SYNC by Bold , 212 reviews

Overall rating
3
Counts per rating level
  • 32% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 45% of ratings are 1 stars
March 3, 2023

We've used the BOLD / Xero App for the last 3 years and never had any issues with it, it does exactly what we need and hasn't let us down once, so we would fully recommend it! we often have to export the data on the same day, (in order to send an invoice to a customer from Xero) although we have it set to export at the end of every day and we've never had any issues with this happening, everything does as it says on the tin, couldn't fault it.

FRISKA DESK
United Kingdom
Almost 3 years using the app
BOLD replied March 3, 2023

Words like yours make our day! We are so glad our solutions make your life easier. That is exactly what we strive for. Thanks for writing in and thanks for choosing Bold!

March 8, 2019

Useless, this app only imports certain orders, spoke with support over a number of days only to be told that they know it doesn't work, they don't know why, can't offer a work around or give us any idea on how this can be managed. No idea which invoices will be imported and which will be left behind. They also say they can not give me a time frame on when the bug will be fixed. Currently looking for alternatives. Avoid.

HKT Products
United Kingdom
About 1 year using the app
September 29, 2017

Support on this Free App has been very speedy and efficient. Normally an error in a Tax setting that I did, but they have spotted and advised correction speedily.
Works well for me, Bank reconciliation is straightforward enough- just takes a few minutes to associate each days sales with the Bulk payments and the Fees in the Card fee account.

Pos Hardware 3
United Kingdom
Over 2 years using the app
January 31, 2019

Outrageous how much they now want to charge their users for this app, which is bug ridden and rarely works anyway. These fees are shocking considering we already pay Shopify fees plus our subscription to Xero. We'll be deleting this App, and all Bold apps ASAP, even if it means doing more work manually.

Band of Climbers
United Kingdom
About 1 year using the app
August 22, 2019

We have a low number of relatively high-value transactions so are getting by using the free plan for now. It all works as it says on the packet. We had one issue with some exports and the support team were prompt to reply, very helpful and it's now all smooth sailing.

Grove Bike Co
Australia
Over 2 years using the app
April 29, 2021

Thanks Hazma for your prompt response to my tax issues. We were able to fix the issues with your help.

DHARF
Australia
Over 2 years using the app
BOLD replied May 4, 2021

Appreciate the review. We'll be sure to pass along your thanks to Hazma. If you bump into any additional trouble we're always happy to help.

February 20, 2019

If I'm paying for Xero, I expect it to automatically pull transactions from multiple sources without the need to pay another company for the integration. Bad move by Xero and Bold. I might have to find another accounting solution.

LOUD Runners
United States
About 1 year using the app
March 2, 2023

Great app and does exactly what it promises! A little expensive but we need it to simplify processes.

The Pits
New Zealand
Over 2 years using the app
BOLD replied March 3, 2023

Thanks for your feedback, your words are much appreciated! We're glad to hear the app makes life a little easier!

January 29, 2019

The fee they want to charge is shocking. I already pay Xero for my accounting. To then pay an app to transfer the info to Xero on top of the fees I already pay is a joke. I'll be deleting this app pretty much immediately. This is a cash grab if I ever saw one.

Whipped Up Wonderful
United States
About 1 year using the app
February 9, 2018

I have been waiting for an app for Xero that works. When I first had my site built, the reviews were so bad and I wasn't going to risk it. I have been patiently waiting for this app to be taken over by a good developer and was pleased when it was Bold as they are so good. It is seamless and gives us some hours back.Customer service is fast and helpful. Definitely get this app if you use Xero.

Baba And Boo
United Kingdom
Over 2 years using the app