Reviews (214)

Overall rating
2.7
Counts per rating level
  • 32% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 45% of ratings are 1 stars
May 2, 2019

DO NOT PAY FOR THIS APP. What kind of business stops a service doesn't tell you and then expects you to pay with no warning. AVOID BOLD.

Number Six
United Kingdom
About 3 years using the app
BOLD replied May 7, 2019

Hi there. We're sorry you were experiencing technical issues, and would be happy to give you a call if you'd like. In the meantime, we have reached out via email to discuss ...

Edited July 16, 2020

If I could give no stars I would.

This app makes me want to kill myself... I have used it for around 18 months and at I chose it because it had the Bold Apps name behind it.

Well I can safely say that this app is terrible. You need to map each product manually on your store with the entry on Xero because if you don't the app will match your products any which way it likes when you export which ...

Nifty Gifts ZA
South Africa
Almost 3 years using the app
April 20, 2022

This is a huge time-saver for us! We've been using for a couple of years now. In the early days we regularly had a handful of missing transactions each month - not many, but still a bit painful to resolve. However, that's no longer the case and we get a seamless transfer to Xero every month which makes life easy. Really happy with how it works for us.

The Homemade Brownie Company
United Kingdom
Almost 6 years using the app
December 7, 2020

Great experience with this app. Support staff (Nikhil) was very professional and helpful. Issue was fixed promptly efficiently.

Aussie Kids at Work
Australia
Over 5 years using the app
March 9, 2023

Great app and saves plenty of time with tonnes of automation going on behind the scenes. Their support is also pretty responsive.

Marloe Watch Company
United Kingdom
Over 5 years using the app
BOLD replied March 10, 2023

Thanks for your kind review! We're always here to help with anything you may need. Thanks for choosing Bold!

October 29, 2019

Not even worth 1 star. Cant map all of our transactions to the Xero dashboard, wasted multiple months of $60 subscription fees for nothing. Don't bother with Xero since this app makes it unusable with Shopify.

theranchflytrap
United Kingdom
Over 2 years using the app
February 27, 2022

Thanks to Deelen and the team for your incredible support sorting out my sync glitch! Your patience and diligence in ensuring this problem was fixed as quickly and efficiently as possible was much appreciated. Thank you!

Sparro Designs
Australia
Almost 5 years using the app
June 22, 2020

Constant problems and errors when transferring data, crappy app just says do it manually. Why am I paying you when I have to do it manually. IT SHOULDNT BE THIS HARD

Perth's Own Stationery Supplies
Australia
About 2 years using the app
May 23, 2019

We noticed something strange about our Shopify invoices coming into Xero, and after doing some digging (and wasting time) we started reading the Bold reviews and realised that they've pulled the rug out from underneath us with no warning, just hopeless. Call me and fix all of the errors you've now created in our Xero file immediately.

The Melbourne Fire Brick Company
Australia
About 2 years using the app
March 6, 2023

Payments download to Xero daily - straight forward to reconcile with info min of 100 charactors to kdkdk.

abeeco
New Zealand
Over 4 years using the app
BOLD replied March 7, 2023

Thanks for your review, we are so glad to hear Xero fulfills your needs! Thanks for choosing Bold!