Xero

Xero

From $11/month. 30-day free trial.
Rating (1.3)
Reviews
Developer
Xero
17 reviews
1 review
Overall rating
1.3
Counts per rating level
  • 6% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 88% of ratings are 1 stars
1 review
February 22, 2022

We installed the app and tested it. We then noticed that the app only syncs a "summary of daily sales orders", and doesn't sync individual sales transactions. Given this a neutral.ish rating because this information is stated in the app description.. and because we requested a refund as we were still in the trial period which was processed promptly. Similar to previous reviews, as a long-term Xero customer we anticipated a different app experience... goes to show - read the description and let go off your expectations!! ;)

Skar Image Lab
New Zealand
Time spent using app: 13 days
Xero replied February 25, 2022

Hi there,

Thanks for taking the time to leave this review. We’re glad to hear our customer support team have been helpful!

Right now we’re working hard to make sure our integration works beautifully for all our customers and we take your feedback seriously.

We've passed your review along to our Xero Product team who would like the chance to dig a bit deeper with you on the specific experience you encountered vs what you were expecting, and how you think it could be improved.

We’ll be in touch directly with you and welcome all feedback.

Many thanks
Xero App Store Team