Reviews (388)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its customizable data export options and seamless integration with business systems. It features a user-friendly interface with both pre-built and customizable reports, suitable for all skill levels. The app is reliable in managing large data volumes, especially during peak times. Exceptional customer support, particularly from team members like Jason and Adam, is frequently highlighted. Merchants also benefit from significant time savings and improved decision-making due to the app's versatile reporting and automated scheduling features.

January 23, 2023

Very helpful for breaking down our reports, and pulling information that is not easily accessed through Shopify. Great customer support for customizing reports.

Dahlia May Flower Farm
Canada
5 days using the app
November 29, 2016

It's a very flexible tool that's allowed me to create a csv export to update Xero accounts.

I had a couple of questions and the support has been exemplary. Fast and always an immediate understanding of my question with a clear answer.

Daniel Sandler Makeup
United Kingdom
5 days using the app
September 9, 2013

I searched a while trying to find an app that would get me some data that I couldn't get from my other apps. I emailed the support team on Friday afternoon, and on Monday morning, I received a phone call to clarify exactly what I needed.

The function I needed wasn't available on this app, but I was told I would get a call back in 30 minutes. On the call back, the function had been added in and we tested it together.

Great customer service, awesome app. This will save me quite a bit of time.

Virtual Active
United States
5 days using the app
June 22, 2020

We've just started using this app to export specific order data from the BOLD Product options app. It's exactly what we needed! The slightly tricky UI is made up for with excellent support.

Imagination Station
New Zealand
5 days using the app
December 20, 2021

Awesome app, and awesome support! Thanks Jason, you are great! I hope to continue using the app as it meets all our needs!

Prince Edward Island Preserve Company
Canada
5 days using the app
January 10, 2023

Great experience from a new customer! Customer service responds in a timely manner with any help necessary. Thanks to this built in tool, we will be able to efficiently automate certain aspects of our business.

EFX - Engineered For Champions
United States
4 days using the app
November 22, 2019

Works like magic, the team is incredibly supportive and we couldn't be more thrilled with advanced reporting options within the platform. Highly recommended.

Caden Lane
United States
4 days using the app
February 17, 2017

Amazing app and incredible support. These types of computations would usually take hours to do manually. Worth every penny.

Grayers Clothing
United States
3 days using the app
October 10, 2013

This app has really revolutionized our Shopify experience! Shopify's download and reporting tools are so limited - the flexibility in getting these reports with a really affordable price has been invaluable. I love being able to set up reports and have a link emailed on a regular basis. The only thing keeping this from being five stars is ability to limit reports by more filtering criteria (we need filtering by note attribute fields)- and for the price - well, let's say it's a five star value, anyway! The customer service has been very responsive - I accused them (in error) of needing a second request from me for some help and got lightning-quick help - late at night, even! The issue I uncovered was fixed the next morning, AND they helped me with my emergency data need in the meantime. Now that is good service!

Close Buy
United States
3 months using the app
September 14, 2023

Xporter app is the best application to create custom export reports for all Shopify related data. The support team is amazing! Always responsive, very knowledgeable, and resourceful. We reached out to Xporter team many-many times with requests to make various changes, improvements, add clauses and conditions to reports, and never had any issues getting what we need because of the application functionality and extensive support from the application team. I recommend this application because of everything it offers - system wise and support wise as well. If you have complex export jobs that have to be automated, Xporter is the solution to go!

Spring Footwear Corporation
United States
3 days using the app