Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

March 20, 2024

Marnie was amazing and helped with everything I needed!

Nvralone
Norway
8 months using the app
December 15, 2023

Honestly it's a little confusing and making updates is glitchy because apparently their system needs some cool off time after a recent update. Thank God for their (Yotpo) live chat customer support. Princess (PL) was so helpful and so was AJ T! And I mean helpful helpful. If the support service remains this good then I will continue to use the service. They do have lots of features and integrations

Hue & Haus
United States
About 1 month using the app
February 9, 2024

Had an issue with verification and reached out to support and AJ was very helpful. Thank you.

Trendaze
United States
9 months using the app
February 11, 2024

Informations provided by Marnie were super helpful, thanks !

Uinder Bulkbin
Canada
7 months using the app
December 15, 2023

Joann C was very helpful help me fix my problem quickly, very responsive and quick

Moona Jolie Skin Care
United States
5 months using the app
April 29, 2024

Quin came through in the clutch and provided invaluable validation assistance, catapulting my fledgling business towards success. In the tumultuous landscape of entrepreneurship, smooth operations are akin to gold dust, and Quin's expertise ensured a seamless journey. As a new venture, every hiccup translates to precious time diverted from enhancing the core of one's enterprise. With Quin's adept support, the road to improvement is paved with fewer bumps and more opportunities for growth, all while maintaining a healthy dose of humor in the process!

Blvck Lyte Designs
United States
4 days using the app
April 10, 2024

My service was really good all of my questions were answered. I was assisted by Joann C

Spirit Clothing
France
About 2 months using the app
February 9, 2024

Fast and responsive assistance by the agent "Quin". My issues were fixed and it was a smooth process.

UrbanLeapWear
Netherlands
7 months using the app
April 25, 2024

This is an excellent app and I really loved it with help of John D, an excellent and friendly guy. Thank you.

Luxe Glamify
Kenya
About 2 months using the app
January 1, 2024

Quin was super helpful getting my error fixed quickly. Great app for martketing

TikTok Viral Shop™
United States
5 months using the app