Reviews (8,286)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer support. They value its robust SMS and email marketing features, including picture attachments and shop links in SMS. The flexible pricing model, offering up to 10,000 free emails per month, is particularly praised for its cost-effectiveness. Additionally, its customization options and diverse marketing tools effectively enhance customer engagement and help businesses scale efficiently.
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Customer support provided by Joann was so useful to solve my doubts about my SMS campaigns.
The app have years in the market and are one of the best solution in Shopify to manage and automate the marketing with sms and email.
Marnie and all support staff is super helpful, the live chat option is very convenient when needing some assistance. Yotpo marketing app is very user friendly and informative, and the pricing is great for small businesses. Definitely recommend this app for all start up stores!
"I had a fantastic experience with Yotpo's support team, especially with John D. He was incredibly knowledgeable, patient, and quick to resolve my issue. John went above and beyond to ensure I fully understood the solution and even provided additional tips to optimize my setup. It's rare to find such dedicated and efficient customer service. Thanks to John D and the Yotpo team for making the process smooth and stress-free!"
I really enjoy using the app, but their support is even better. Once connected to PL (Princess) , I was able to get my issue resolved quickly and she was super polite! I am so appreciative of her help.
Marnie was such a great help. I was able to get the help I needed right away and also learned a little something new. Greatly appreciated!
I worked with Melvin to set up an sms campaign that required some trouble-shooting. I was able to get everything launched and Melvin provided excellent, helpful, and thorough customer service. Great work Melvin!
If you ever have an issue, but your rep is Jay ?? that wont be around for long once he's able to help call it done and resolved. Yotpo for the win
PL was so helpful and kind while walking me through the verification process. Knowledgable and kind! Thanks for the help! Love the app and how it helps with my business!
Still working on getting it setup, but I sincerely appreciate Melvin's help. He was quick to respond and eager to help. I am always a fan of excellent customer service. Thanks again, Melvin!
Jay was amazing helping me resolve my issue that i had tried doing on my own all morning! He was great help