Reviews (8,260)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 2, 2024

Great customer service from Joann!

Luelle
Albania
Over 1 year using the app
November 13, 2024

Fast and efficient help from John D

Le Taulier
France
8 months using the app
September 24, 2024

Very helpful

Day's Parts Yard
United States
Over 1 year using the app
October 23, 2024

Excellent service.
Staff member Joann C. was able to help and answered all my questions.

Swag Epic Apparel
United States
9 months using the app
November 8, 2024

jay did a good job

TnfyStudios
United States
7 months using the app
October 3, 2024

Very fast and efficient assistance (from Melvin)

Lovili
France
About 1 year using the app
September 2, 2024

Very helpful support via online chat, PL particularly ensured that all my queries were dealt with appropriately. I would recommend Yotpo

Emerald Hair & Beauty
United Kingdom
Almost 4 years using the app
September 6, 2024

Steps were easy to follow. Quin was amazing to work with!

Divine Escentials
United States
About 3 years using the app
September 10, 2024

The team did great, John D provided clear and meaningful help

SorryFlamingo
United States
Over 2 years using the app
September 23, 2024

PL helped me by swiftly responding to my requesting and guiding me through the process of verifying my TFN number I am very thankful for their help.

The Cultre Store.
United States
Over 1 year using the app