Reviews (8,344)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its scalable, usage-based pricing and user-friendly interface, ideal for managing email and SMS campaigns. It features comprehensive marketing tools like customizable templates and segmentation, which boost customer engagement and sales. The responsive customer support, often via live chat, and easy setup with seamless integration, such as list imports from MailChimp, are also significant advantages.
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Great app and great support. We use it on all our sites for SMS.
Quin was incredibly helpful and quickly helped us resolve a small issue we had. Highly recommend.
Customer support provided by Joann was so useful to solve my doubts about my SMS campaigns.
The app have years in the market and are one of the best solution in Shopify to manage and automate the marketing with sms and email.
Veri kindly customer service. I chat with Joann and he is very good boy. Thank you for support. Have a success with your business
The app purposely reports fake ROI data to incentivise you to spend more on sent emails. When we contacted them showing fake ROI reports on orders that were included in results despite having nothing to do with sent email campaigns they only said that they could not provide information on how the data is calculated and closed the ticket.
We're reporting them for a gross violation of the Shopify Partner Agreement, and hopefully, we'll see them gone from the Shopify app store soon.
According to our legal, knowingly providing fake ROI reports to manipulate you into increased spending meets a legal definition of fraud, so we will likely take matters further.
Thank you for meeting us earlier this week and sharing your thoughts. We greatly value your feedback about our attribution model and we will continue to develop and improve our Product in accordance with the Shopify guidelines. We hope we can restore your trust and are here for any other questions.
PL was so helpful and kind while walking me through the verification process. Knowledgable and kind! Thanks for the help! Love the app and how it helps with my business!
I had an issue and john helped fix it. Thank you john I really appreciate it!
Joann was GREAT! She answered all my questions and made sure I was taken care of before letting me go. I will definitely start using Yotpo for SMS and Email marketing. Thanks!!
Joann was a big help getting my business setup. Was a breeze.
Marnie was extremely helpful with setting up my flows to ensure the customer was being directed how I wanted them to. Thank you!
Marnie was a great help!! She helped me set up my abandoned cart email!