Reviews (8,302)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness, especially useful for small businesses with up to 10,000 free emails per month and usage-based pricing. It features a user-friendly interface, easy setup, and responsive customer support via live chat. The app offers robust tools like SMS marketing, email list imports, and customizable messages with images and links, enhancing customer engagement and increasing sales.

September 16, 2024

Easily the best customer service chat I’ve ever encountered. PL was great help with all my questions and the app itself is very organized and professional.

Ashleighs Elite Extensions
United States
Over 2 years using the app
November 24, 2024

John D was swifct, courteous and very helpful to address all my concerns and how to set things up! Thank you for your help!

Stud and pearl
United Kingdom
About 2 months using the app
November 22, 2024

they're really helpful if you have any issues and it's such an easy to use application. jay was really helpful and answered all the questions I had.

little river co.
Canada
About 2 months using the app
October 2, 2024

I have tried to gain verification a handful of times when Yotpo was newer and always had no luck with support. Now I was able to get in touch with an agent after only a minute or two. Great help and assistance, the process was a breeze!

Grand Example Apparel
United States
10 months using the app
October 17, 2024

Great sms application. Easy to set up, inexpensive. Responsive customer service. Many thanks to Melvin for his help!

Invictora
France
6 months using the app
October 16, 2024

PL was amazing helping me resolve my issue that i had tried doing on my own! Got my request resolved in matter of minutes

My Store
India
28 days using the app
October 14, 2024

John D, was super helpful, He really got down to the basis with me not being the most technical, until we figure it out. Very helpful! Totally
recommend him.

Zeuq Styles
United States
17 days using the app
October 18, 2024

My verification process was very smooth, thanks to Marnie. I appreciate your professionalism.

iSparkle4us
United States
4 months using the app
November 19, 2024

John with customer service was very helpful. This app has been the greatest marketing tools I chose to use for my site. Thank you so much Yotpo for all you do for us in the marketing world :)

My Sunshine Fitness
United States
14 days using the app
November 8, 2024

After testing about all the SMS apps on Shopify, i can say that this one really got it all. Great support comes with it too, thank you Marnie!

teststoresjo
Canada
9 days using the app