Reviews (8,054)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its cost-effective pricing, offering 10,000 free emails per month and reasonable usage-based charges. It's noted for easy setup and seamless integration, especially from platforms like MailChimp. Strong customer support is frequently highlighted, with agents like Quin, Marnie, and Joann receiving specific praise. The SMS features, which allow the inclusion of images and shopping links, are valued for boosting customer engagement. Additionally, its customizable interface and comprehensive tools for managing loyalty, emails, SMS, and customer data make it a versatile choice for marketing efforts. However, opinions on the effectiveness of its email tools can vary.
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Quin was very quick an helpful in verifying my account, now to actually use it and see how it works!
Steps were easy to follow. Quin was amazing to work with!
Had to reach out to customer service and the attention was fast and simple, thanks to John D who took my case. Really smooth.
Support team of Yotpo is fantastic everything was fast my person from support team was Marie she helped me a lot, and I am incredibly grateful for it. Her willingness and empathy were evident from the start. Her advice and support encouraged me and truly helped me resolve a difficult situation. Marie is a reliable and kind person whom I highly recommend to anyone in need of assistance. Thank you, Marie!
So far so good, had some issues getting the sms verifcation to go through but Melvin was able to sort this out during customer service chat immediately. Overall I think this is a pretty straight forward add on once you get the hang of it.
Quinn was very helpful and took her time to find the solution to my problem!
John D was super helpful and walked me step by step to get my account verified in a short period of time! thank you again!!!
John D was extremely helpful with assisting me with my problem I was having!
Great app with a lot of options! Also, the support is amazing, PL helped me very quickly with the template question I had. Thank you! :)
Good experience. Melvin was very helpful in the verification process.