Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

November 28, 2024

Melvin was very helpful with answering my questions about txt mssg campaigns.

shopgsimone
United States
About 4 years using the app
November 20, 2024

Very complete email marketing tool, my experience is very good, very comprehensive, and more importantly, the response to the problem is also very good. I found some problems and then contacted the online support. Rock N gave me a quick solution, which was very pleasant. Recommended for everyone to use

CarbonTrendz
United States
About 2 months using the app
January 5, 2025

We have work very well with yotpo app and John D just resolved some doubts we have

Sewari
Mexico
7 months using the app
December 23, 2024

Great app, with great Support.
When I got confused about something, John D. was very Kind & helpful in his support.

Byara Shop
United States
About 2 months using the app
February 2, 2025

Very easy process to install my agent PL was very helpful and patient helping me set up. Going to be able to take my buisnness to the next level

Chase Love Club
United States
11 days using the app
December 12, 2024

John D was very helpful and provided detailed screens recordings to help me understand my queries better.

Crossfly
United Kingdom
6 months using the app
October 30, 2024

Marnie and all support staff is super helpful, the live chat option is very convenient when needing some assistance. Yotpo marketing app is very user friendly and informative, and the pricing is great for small businesses. Definitely recommend this app for all start up stores!

WEBEXP, LLC
United States
Over 1 year using the app
December 6, 2024

We needed help to verify our TFN and Rock N was a great help. His instructions were really simple and clear. After a few clicks, we're ready for Yotpo to verify us. Thanks Rock!

Tecumseh Diecast
Canada
2 months using the app
Edited December 16, 2024

Rock was awesome! helped me get verified and it was not as difficult as I thought it would be. Thanks for your help!

I messaged in about an issue getting my email subdomain verified and Jay was extremely helpful and worked with me the whole time. Every time I have an issue, the support is top tier. I am beyond satisfied with the support team!

Gladiator Gummies
United States
About 1 month using the app
January 20, 2025

Great Support By John D from the support team to get through this process

AuraAbode™️
Canada
About 2 months using the app