Reviews (8,140)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

July 12, 2024

Quin helps me a lot, very fast response. Now i will see if it's worth the price !

DecoMotos
France
Over 2 years using the app
August 4, 2024

John D was extremely helpful with assisting me with my problem I was having!

The Pear Bears
United States
About 1 year using the app
August 11, 2024

i spoke with john today in verifying my telephone number he was vey quick and respectful i do appreciate him diligent in his work. Thank you!

My Girlz Shop
United States
About 4 years using the app
September 22, 2024

Yotpo is amazing to use. I am a complete newbie to this and got a lot of help from the customer support agents. Princess, Marnie, and Rock were patient and super helpful with my queries, and even will go to the back end to help fix some issues I had. For the people Yotpo gets 5 stars.

Furry and Family Portraits
United Arab Emirates
28 days using the app
September 12, 2024

Melvin helped me get verified and was a very friendly and helpful experience

OBSCURE
United States
4 months using the app
September 22, 2024

Hi John was very good and helped me with my account and abandoned flow issues.

The Organised Auto
Australia
About 3 years using the app
August 12, 2024

Princess S was amazing. wish more customer service reps were like her. give her a raise

Shopping on Earth Made Easy
United States
6 months using the app
July 18, 2024

Quin was very quick an helpful in verifying my account, now to actually use it and see how it works!

Eternal Threads
United States
11 months using the app
July 24, 2024

Quinn was very helpful and took her time to find the solution to my problem!

blossoming lashes
United States
Over 1 year using the app
September 29, 2024

The apps service are cool. they have immediate live chat where there support advisors will come and help you out immediately, Joann was the guy who helped me out and explained me everything and set me up to start running my email campaigns

Digital Hub
South Africa
2 days using the app