Reviews (8,250)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

August 12, 2024

So far so good, theres been a few things that i wanted to update on this app and YOTPO was able to make it happen!! Melvin has been a great helper overall in our needs and we really appreciate that!!!

DIEVIER
United States
About 2 months using the app
November 10, 2024

This SMS app was really helpful and easy to understand. The agent I worked with was amazing! His name was John D, and he helped me through every step. Definitely recommend this app to anyone who wants SMS marketing.

TeensWithDreamz
United States
2 days using the app
November 4, 2024

I talked with Melvin and he helped me resolve my problem in less than 10 minutes. I also didn't basically wait, as soon as I opened my ticket he answered me within a minute. Extremely satisfied!

Hellen Boutique
Italy
3 days using the app
September 14, 2024

Quin did a great job helping me set up my store for SMS and marketing I'm happy to get things rolling.

Rob Steins
United States
About 1 month using the app
September 10, 2024

The team did great, John D provided clear and meaningful help

SorryFlamingo
United States
Over 2 years using the app
August 9, 2024

Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!

Rolovamodel
Finland
10 months using the app
October 30, 2024

Helpful, but could have been told steps needed to be done before the verification process could start. So i am currently waiting an additional 4-8 business before verification

Esqusitely Beautiful
United States
11 days using the app
October 23, 2024

Marnie was fantastic! Knowledgeable and easily walked me through all of the questions I had! Top notch service!

Envy The Eagle
United States
2 months using the app
November 12, 2024

Great supporting team! the quality you get out of the app as well as the people from the service team is amazing. I had this amazing person, her name is Joann, she completely helped me out and got right where I need to be!

CBDWellnessplus
United States
2 days using the app
August 27, 2024

My account was not verified for a few months without me knowing. But Melvin has been of great help to fix this issue in less than 10mn.

LumiArt
France
11 months using the app