Reviews (8,250)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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I'm so thankful for such great customer service. Quin is the BEST!!!! Quin was extremely patient with me and took of everything I needed.
I had an excellent experience setting up my SMS marketing campaign thanks to Rocky. From the very beginning, Rocky provided outstanding support, guiding me through the entire process with clarity and professionalism. He helped me configure everything step by step
Yotpo is amazing to use. I am a complete newbie to this and got a lot of help from the customer support agents. Princess, Marnie, and Rock were patient and super helpful with my queries, and even will go to the back end to help fix some issues I had. For the people Yotpo gets 5 stars.
really good and fast support especially Melvin for helping me with my problems.
Hi John was very good and helped me with my account and abandoned flow issues.
The apps service are cool. they have immediate live chat where there support advisors will come and help you out immediately, Joann was the guy who helped me out and explained me everything and set me up to start running my email campaigns
I was struggling trying to set up things on my own. I was looking at many videos still confused but Yotpo support team has been a great help towards me. Especially "PL", She was very quick on responding and the communication was great. I definitely know I can come back and get the help I need.
Rock sure help me out for me its just lot of learning but he did sure taugh me something is a new. Experience or not experience is still recommendation.
Fairly new to Yotpo and I was having minor issues figuring some things out and Marnie was fantastic at helping me get through the process. Very grateful for her making it all an easy process! Thank you for your help and giving me the knowledge I needed right on the spot!
So far, so good. I have chatted with Princess, Marne and Quin and all of them have been so helpful!! I am new to the app and flows but this seems pretty simple once you get the hang of it. I am a small business and would suggest it to others.