Reviews (8,249)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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very helpful and fast customer service from Rock N'
I have only had this app a week but I am loving it so far! It takes some time to get everything set up right but easy to do. I ran into a problem verifying the sender email and I could not figure out why it wasn't sending me the email so I could verify it. I contacted customer support through chat and Marnie helped me right away! Took less than 3 minutes to get my problem fixed! That was great! I highly recommend this app!
GREAT APP for automated marketing and updates for clients.
Marnie, made the verification process very easy! excited to use Yotpo for my clients.
Good APP and the customer service named John D was very patient and solved my problem effectively. Recommend
John has been great to work with, the team is there to help and resolve issue in real time!
John D was very patient with me and guided me through the steps to get my sms marketing up and running
I have used Yotpo on other stores and it is a must-have app for SMS flows. Rock N was very nice and helpful assisting me! He responded very fast also.
I've been using the Yotpo SMS app and I'm really impressed with its effectiveness. It's easy to use and has greatly improved our customer communication. Special thanks to Jay for his outstanding customer service—quick, professional, and extremely helpful. Highly recommend Yotpo SMS!
Jay from Yotpo's customer service team is exceptional! Their professionalism, quick responses, and deep understanding of our needs made our experience seamless and truly pleasant. Thank you for going above and beyond, Jay!
Get app and even better customer service. Easy to use and has all the flows already all set up. A+