Reviews (8,141)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

September 19, 2024

Melvin F was awesome! Super helpful. I really love using this app and also inviting my clients to use the app as well.

Lenny Rocks Web Designs
Australia
8 days using the app
September 9, 2024

I had an excellent experience with customer support, and PL was absolutely fantastic! They were incredibly friendly and helpful, making the whole process smooth and efficient. Everything was handled quickly, and I felt genuinely well taken care of throughout the interaction. Thank you so much for the outstanding service!

Scorpiosa Beauty🦂
Germany
5 days using the app
September 20, 2024

Melvin is helpful in explaining what I need to do next

Viking King Trading Co
United States
11 months using the app
Edited July 30, 2024

Just getting started, but loving the app so far, and Rock N. helped me every step of the way! Even managed to help again when my computer disconnected us. Fantastic customer service.
Had a second chat with PL, again 5 star service!!

Kindred Skincare Co.
United States
17 days using the app
September 15, 2024

I appreciated the experience. Marnie. E was super friendly and helpful. Problem solved quickly. Keep it up.

Pâtisserie Nabliya
Tunisia
14 days using the app
September 6, 2024

Yotpo support was very helpful and was very quick to reply and solve my issues. Melvin was extremely helpful and effective in addressing my concern. He offered clear guidance and guided me step by step through the resolution process.

Itty Bitty Baking
Australia
7 days using the app
July 3, 2024

So far so good! Love how quick they respond, even after hours.. John D was especially helpful, resolved an issue faster than expected. Thank you!

ICY Couture
United States
7 months using the app
October 5, 2024

Joann was extremely helpful with answering all my questions. I was able to fix my problem quickly.

Casually Little
United States
9 days using the app
July 26, 2024

Assistant name melvin she is very kind and humble she tell me nicely about my account etc .she is a very nice lady

ROSHNI STYLES
India
2 months using the app
October 4, 2024

Needed help with a TFN verification. I worked with Quin and the experience was quick and easy!

Girl on the Go
United States
28 days using the app