Reviews (8,141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.
Refine
-
By rating
Quin was a big help! So far the app is pretty user friendly, just has a bit of a learning curve. SMS and email automation will be great for my little shop!
Great assistance and effective chat John D was amazing in helping me
JOHN D was quick and efficient in verifying my account and talking it through with me
Customer support is so cooperative and helpful. Joann C one of the agent from yotpo has resolved my issue immediately.
I recently had the pleasure of receiving customer service from Yotpo, and I must say, it was exceptional! Reige assisted me with my queries, and their support was nothing short of outstanding. Reige was knowledgeable, patient, and extremely helpful throughout the entire process. They made sure all my concerns were addressed promptly and efficiently. The level of professionalism and dedication to customer satisfaction displayed by Reige is truly commendable. I highly recommend Yotpo for their excellent customer service. Thank you, Reige, for your top-notch assistance!
Joann was wonderful. She solved all my problems and was extremely kind and helpful. Thank you Joann C for making this portion of starting my business easy
I recently received support from Regie, and I couldn't be happier with the experience. Regie was incredibly helpful, friendly, and knowledgeable, addressing all my concerns promptly and efficiently. It's clear that customer satisfaction is a top priority. Highly recommend their support team!
Jay in the Support team is friendly guy and he really helps me when I have problems. Very good
Very quick, efficient, and friendly communication and resolution. Thank you very much to Joann C.
So far so good, had some issues getting the sms verifcation to go through but Melvin was able to sort this out during customer service chat immediately. Overall I think this is a pretty straight forward add on once you get the hang of it.