Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

November 19, 2024

John with customer service was very helpful. This app has been the greatest marketing tools I chose to use for my site. Thank you so much Yotpo for all you do for us in the marketing world :)

My Sunshine Fitness
United States
14 days using the app
October 30, 2024

Helpful, but could have been told steps needed to be done before the verification process could start. So i am currently waiting an additional 4-8 business before verification

Esqusitely Beautiful
United States
4 months using the app
November 27, 2024

Great fast response from trouble shooting thank you Rock N!

JAMES ANTHONY & CO. OFFICIAL Website | Luxury Fashion & Accessories
United States
3 months using the app
November 22, 2024

Great help through their live chat - quick responses and help solve to solve the problem for you. Jay was great and helped me to sort my issues in 5 mins.

medahuman
United Kingdom
24 days using the app
January 28, 2025

Top customer service, especially Quin Shiena G helpful. I appreciated the speed. Very satisfied

babymumthings
Canada
22 days using the app
October 11, 2024

Jay was amazing helping me resolve my issue that i had tried doing on my own all morning! He was great help

MALA Boutique LLC.
United States
Almost 4 years using the app
November 28, 2024

Marnie is great. Helped resolve my issue

Gym Gurus Apparel
United States
About 1 year using the app
December 6, 2024

Rock was very helpful and patient in navigating me towards the verification process of both the TFN verification and the TOS/Privacy Policy verification for my website. Without a doubt, this is the best support system I've interacted and I'll refer anyone towards this app when needed!

Self Destruction Is A Beauty Art
United States
4 days using the app
December 17, 2024

Getting support from the Yotpo agent, Jay, was terrific, and the setup was straightforward.

www.the-apx.com
Canada
About 1 month using the app
December 16, 2024

Jay was very helpful and quick to resolve my issue.

Slumstaar
United States
11 months using the app