Reviews (8,141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.
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Yotpo so far has had great service. The interface is very easy to navigate. I spoke to an agent named Melvin who helped me through the whole verification process and they made it very easy and helped a lot!
I had an exceptional experience with this email marketing company. John D. went above and beyond to help me resolve an issue I was facing. His expertise and dedication were evident throughout our interaction. John patiently listened to my concerns, provided clear and concise solutions, and ensured everything was resolved promptly. Thanks to his support, my campaign is now running smoothly, and I couldn't be happier with the service. I highly recommend this company, especially for the outstanding assistance provided by John D.!
Consiglio questa applicazione, già abbastanza conosciuta per chi fa SMS marketing. Inoltre, non è necessario sottoscrivere un abbonamento: si pagano solo gli SMS inviati dall’automazione.
Ringrazio Rock del supporto clienti per aver chiarito in modo efficace i miei dubbi su alcuni aggiornamenti dell'app.
JoAnne C did a wonderful job assisting today, Very helpful and know just where to point me in finding my way around the "back Office" of the app. Thank You again.
great service from PL! amazing
YotPo has a steep learning curve. However, the customer service has been fast to respond and friendly. John was very quick and friendly in providing answers where possible.
Melvin from customer service helped, I am still trying to get the ropes of the app, however with my doubts, customer service has been there to help me, which I am grateful for.
Greetings,
I was having trouble with sending e-mails when I got help from an assistant named John D. who told me step-by-step what I needed to do to verify my account and be able to send e-mails. He was kind and helpful and I'm grateful for this. Recommend a 100% !
Very fast and efficient assistance (from Melvin)
Amazing customer support, super friendly and were able to point me in the right direction. literally solved my problem in two minutes. Thank you Princess S. definitely will come come to you for future endeavors :)