Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

November 11, 2024

PL was very helpful in getting my account situated

Superstar demeanor
United States
Almost 2 years using the app
November 12, 2024

Melvin is very helpful. 5-star for him.

Hippies & Cowboys Boutique
United States
Almost 4 years using the app
November 19, 2024

Highly recommend this shopify app to get more customers whether you have small or big business. Yotpo team is swift enough in accommodating questions and they are very straightforward in providing solutions especially to Quin who has given me a smooth validation process.

Royal Simplicity Coffee Trading LLC
United Arab Emirates
1 day using the app
November 14, 2024

Had a little tech issue (an unrelated app blocking a registration). Marnie was awesome and we got it solved quickly.

Dirty Monkey Kustoms GearHead Apparel
Canada
About 1 month using the app
November 13, 2024

John D helped me out a lot with my toll free number verification

Scholic
Canada
About 1 month using the app
December 2, 2024

joann was really amazing and exceptional by helping me in detail , thanks

BGLAMOURCO
United Kingdom
About 1 month using the app
October 28, 2024

Just getting started but customer service has been great, especially Jay.

Nebraska Seeds
United States
3 months using the app
October 22, 2024

Jay understood the assignment !!! he showed patience and phenomenal customer service--Thank You Jay--Keep up the great work !!!

Black Health Shop
United States
Over 4 years using the app
November 7, 2024

Joanna from Yotpo was friendly and replied quickly to my help requests regarding SMS. This app is easy to use, setup, and improve on so I definitely do encourage using Yotpo

Prestige Collections
United States
17 days using the app
November 19, 2024

great service, especially the guy named John that helped me today

Fast Track To Health
United States
3 months using the app