Reviews (8,159)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

June 26, 2024

JoAnne C did a wonderful job assisting today, Very helpful and know just where to point me in finding my way around the "back Office" of the app. Thank You again.

ROXXLOXX Shopping Place
United States
5 months using the app
June 7, 2024

I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!

Sage Lane Cottage
United States
About 1 year using the app
August 20, 2024

Great app and John D. was of great help to solve my issue!

PlanetPink
United States
5 months using the app
June 22, 2024

So many features available to use as I start to scale and consolidate much of my marketing. I really value centralizing data as it makes understandin holistic performance easier to visualize. PL was super helpful in getting me validated and on the right track to reaching my customers.

Michael Antione
United States
6 months using the app
September 3, 2024

PL helped me a bunch with the support and was quick with everything.

Olvant™️
United States
About 1 month using the app
September 24, 2024

Needed some assistance and joann was very helpful and knew exactly how to fix my issue.

Pickle Patakha
India
3 days using the app
August 6, 2024

unfortunately marketing promises more than what the product actually delivers. Onboard and IP warming process is very manual and segmenting are limited. There billing process is fair, the software is fast & responsive, and support (Melvin) was great. With the lack of limited shopify marketing integration and extremely aggressive push towards SMS doesn't look like this platform is the right choice for us.

MLTD
United States
13 days using the app
October 2, 2024

Marnie did a great job.

Accesorios MVC
United States
Over 1 year using the app
September 12, 2024

Thank you Melvin for your chat support for setting my account verified. Thank you once again.

Tamil Nadu Samayal
India
14 days using the app
September 23, 2024

John D in customer service was very kind fast and helpful in helping me accomplish what I was trying to do.

Beach Bite Tackle
United States
6 days using the app