Reviews (8,353)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.
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Jay from Yotpo's customer service team is exceptional! Their professionalism, quick responses, and deep understanding of our needs made our experience seamless and truly pleasant. Thank you for going above and beyond, Jay!
The team is very supportive and helpful. I had the pleasure of working with Jay L who helped me get my policy and TFN number set up.
This SMS app was really helpful and easy to understand. The agent I worked with was amazing! His name was John D, and he helped me through every step. Definitely recommend this app to anyone who wants SMS marketing.
Rock N is the agent who helped me to solve all my doubts and he cleared my problems without any hesitations
Customer Serice was amazing! Shout out to Melvin for the help. Very easy to use and user friendly app.
Jay was great help he got me verified very quickly I had no idea why it wasn't verifying me but Jay help massively and I got through the process with ease.
The plugin does not work proprely !
specially on the most important thing : abandoned cart workflow stopped to work on 26/10 for no reason !
And "Melvin" from support has no idea how their tool work so i wasted my time trying to explain to him how it's own software suppose to work.. but he keep driving me on none helpful information.. so bascially no way to make it work..
Thank you for sharing your feedback, and we’re really sorry to hear about the frustration you've faced. We’ve already looked into the issue with the abandoned cart workflow ...
I had an excellent experience setting up my SMS marketing campaign thanks to Rocky. From the very beginning, Rocky provided outstanding support, guiding me through the entire process with clarity and professionalism. He helped me configure everything step by step
My experience with yopto email and marketing was good and I hope it soon expands my brand and " P L " Was very helpful and patient with me I really appreciate the help great work !!!
Rock N was really helpful and straight to the point. It was fast and effective setup to get verified