Reviews (8,250)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

September 11, 2024

Marnie is a veery good communicator. He helped me with everything I needed

Promised Knowledge
Romania
2 months using the app
October 3, 2024

Very fast and efficient assistance (from Melvin)

Lovili
France
About 1 year using the app
September 13, 2024

YotPo has a steep learning curve. However, the customer service has been fast to respond and friendly. John was very quick and friendly in providing answers where possible.

Cat Evolution
Australia
2 days using the app
July 6, 2024

Quin knows her stuff!

She's extremely familiar with the features and products this application has to offer.

I had previously contacted support for the same issue to no avail, however Quin was able to identify the feature I was searching for in less than 5 minutes.

Great job!

Essential 8 Natural Products LLC
United States
Over 1 year using the app
August 13, 2024

i had absolutely no idea how it worked. i even checked on youtube.
support helped me step by step to verify the account.
Thanks

KRAZE
United Arab Emirates
30 days using the app
July 16, 2024

Customer support is in excellent level. PL did what was needed to be done very fast! Thanks again!

SLAM KICK
United Kingdom
Over 2 years using the app
October 16, 2024

Thank you Rock N' for the help! Very quick and easy!

Kicks Collective PA
United States
About 1 month using the app
November 8, 2024

jay did a good job

TnfyStudios
United States
7 months using the app
September 3, 2024

Melvin was incredibly helpful. Thanks!

Unimaginable Foods
United States
Over 2 years using the app
October 29, 2024

Princess was so helpful and made the process quick, easy, and simple. Im all verified and ready to go. Thank you Princess.

Teighlor’d Perucas
United States
1 day using the app