Reviews (8,250)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Just worked with Joann at Yotpo support and got the most curtest and knowledgeable help ever, just great.
John D was very helpful and got me squared away immediately. What a Rockstar!!!! Thanks so much John!!!
Marnie did a great job.
Very quick, efficient, and friendly communication and resolution. Thank you very much to Joann C.
I had a quick response, and questions answered in a timely manner, thank you quin for your time.
John was absolutely amazing and super quick with my enquiries.
DO NOT USE THIS. I am not sure how they got so many good reviews. Their SMS subscription is broken, very hard to setup. Their support staff in Philippine are poorly trained.
DO NOT WASTE YOUR TIME ON THIS APP.
We’re sorry for the inconvenience and appreciate your feedback. We’ve responded to your ticket and reached out to help resolve any setup issues but haven’t heard back yet. Please feel free to connect with us so we can assist and ensure everything goes smoothly.
Thank you - Yotpo Team
Great assistance and effective chat John D was amazing in helping me
Needed some assistance and joann was very helpful and knew exactly how to fix my issue.
Although now I am just starting, but the customer service really impress me, Jay, one of their guy is really nice and patient, help me a lot with the setup problem. With the customer service, no doubt this app will be awesome.