Reviews (8,141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.
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Great customer service from Joann!
I have been using this app for a while, all the features are good, especially the customer support very supportive and patient, like Melvin that help me recently.
Loving this app more and more! Thank you Marnie E for helping me setup my toll free # Verification.
Yotpo customer service/chat support has been great and smooth. Shout out to Marnie E. for a quick and easy verification process! Thanks to John D. for the great customer support
Melvin was incredibly helpful. Thanks!
Communication was very good. The person I was speaking to, John D, helped me greatly.
Great experience! thanks John
I contacted support via chat and spoke with Marnie. They were super helpful and walked me through updating the policies on my site for my toll-free number to be resubmitted for approval.
So many features available to use as I start to scale and consolidate much of my marketing. I really value centralizing data as it makes understandin holistic performance easier to visualize. PL was super helpful in getting me validated and on the right track to reaching my customers.
I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!