Reviews (8,054)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its cost-effective pricing, offering 10,000 free emails per month and reasonable usage-based charges. It's noted for easy setup and seamless integration, especially from platforms like MailChimp. Strong customer support is frequently highlighted, with agents like Quin, Marnie, and Joann receiving specific praise. The SMS features, which allow the inclusion of images and shopping links, are valued for boosting customer engagement. Additionally, its customizable interface and comprehensive tools for managing loyalty, emails, SMS, and customer data make it a versatile choice for marketing efforts. However, opinions on the effectiveness of its email tools can vary.
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Quin was a big help! So far the app is pretty user friendly, just has a bit of a learning curve. SMS and email automation will be great for my little shop!
Quin did a great job helping me set up my store for SMS and marketing I'm happy to get things rolling.
I'm so thankful for such great customer service. Quin is the BEST!!!! Quin was extremely patient with me and took of everything I needed.
Best SMS app ever. Thanks to Regie for verification, now I can increase my store revenue! Recommended
JoAnne C did a wonderful job assisting today, Very helpful and know just where to point me in finding my way around the "back Office" of the app. Thank You again.
Princess S was amazing. wish more customer service reps were like her. give her a raise
Amazing customer support, super friendly and were able to point me in the right direction. literally solved my problem in two minutes. Thank you Princess S. definitely will come come to you for future endeavors :)
John was absolutely amazing and super quick with my enquiries.
Melvin helped me get verified and was a very friendly and helpful experience
I was having trouble with sending e-mails when I got help from an assistant named John D. who told me step-by-step what I needed to do to verify my account and be able to send e-mails. He was kind and helpful and I'm grateful for this. Recommend a 100% !