Reviews (8,054)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its cost-effective pricing, offering 10,000 free emails per month and reasonable usage-based charges. It's noted for easy setup and seamless integration, especially from platforms like MailChimp. Strong customer support is frequently highlighted, with agents like Quin, Marnie, and Joann receiving specific praise. The SMS features, which allow the inclusion of images and shopping links, are valued for boosting customer engagement. Additionally, its customizable interface and comprehensive tools for managing loyalty, emails, SMS, and customer data make it a versatile choice for marketing efforts. However, opinions on the effectiveness of its email tools can vary.
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Very reliable app. Customer service is good PL help me with my verfication process
PL was great, kind, and quick. She helped me quickly and gave me simple directions to resolve the issue. I wish all customer service was like this!
I have used Yotpo on other stores and it is a must-have app for SMS flows. Rock N was very nice and helpful assisting me! He responded very fast also.
I love this app! Utilizing the SMS messaging has been a fantastic marketing tool for my retail shop. I appreciate that you can attach pictures and include your shop link. Customer service was helpful and quick to respond (thank you, Marnie E). I highly recommend this app to other Shopify users for their marketing needs!
Quin helped me swift and good with the verification process. Very friendly and gave some additional info so my experience was very nice.
I love this app! Utilizing the SMS messaging has been a really great marketing tool for my retail shop. I love that you can attach pictures and your shop link as well. Customer service was helpful and quick to respond (thank you Joann C). Would highly recommend this app to other Shopify users for their marketing needs!
My account was not verified for a few months without me knowing. But Melvin has been of great help to fix this issue in less than 10mn.
John D was immensely helpful in helping me add code to my shopify theme!!!
The customer support was outstanding. Princess was so helpful that she even set the whole campaign for me as I set it up days ago. I will definitely continue to use Yotpo. The best for the business!
Quin was very helpful in helping me resolve some minor issues. I love this app have been using it for many years.