Reviews (8,288)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer support. They value its robust SMS and email marketing features, including picture attachments and shop links in SMS. The flexible pricing model, offering up to 10,000 free emails per month, is particularly praised for its cost-effectiveness. Additionally, its customization options and diverse marketing tools effectively enhance customer engagement and help businesses scale efficiently.
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I had the pleasure of working with Rock N' and I must say, the service was outstanding! From start to finish, Rock N' was incredibly helpful, attentive, and made sure all my questions were answered promptly. Their professionalism and dedication to ensuring I had the best experience truly stood out. Highly recommend their services—truly top-notch!
Thank you so much, Rock N'!
I have been so frustrated with the new regulations concerning email domains etc.... today I received the absolute BEST assistance from agent Marnie. She was so patient and helpful! I'm not joking when I say she helped me tremendously get my email set up and working. I am so appreciative that she was willing to go the extra mile with me.
I needed some help with editing specific formats on the mobile version of email campaigns and Melvin was able to help me with my inquiry right away.
John D was super helpful in resolving my issue with the DMARC. I was able to send him screenshots and he told me exactly what needed to be changed instead of me having to contact my provider directly. Thankyou.
Melvin was very helpful with answering my questions about txt mssg campaigns.
Thanks to PL. She worked quickly to get my TFN verified. Very professional.
I had an issue that I needed help with, and Melvin from Yotpo Email Marketing & SMS provided exceptional support. He quickly identified the problem and patiently walked me through the steps to resolve it. His professionalism, knowledge, and willingness to assist made the entire experience smooth and stress-free. Thanks to Melvin, my issue was solved quickly, and I couldn’t be more pleased with the level of service I received. Highly recommend Yotpo Email Marketing & SMS, especially with great support like Melvin’s!
PL was great communicator and very supportive. Answered all the question I had. I am grateful and thankful for PL. Now I can continue to do my business stress free! PL is the BEST!
John D was super helpful and super patient with me! I am not tech savvy, and he gave clear instructions and made it easy for me to understand and didn't leave my side.
John D - amazing and responsive support. Helped me isolate an sms subscription issue back to shopify. Made the process seamless and easy. Best support ever!