Reviews (8,296)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness, especially useful for small businesses with up to 10,000 free emails per month and usage-based pricing. It features a user-friendly interface, easy setup, and responsive customer support via live chat. The app offers robust tools like SMS marketing, email list imports, and customizable messages with images and links, enhancing customer engagement and increasing sales.

November 23, 2024

Still working on getting it setup, but I sincerely appreciate Melvin's help. He was quick to respond and eager to help. I am always a fan of excellent customer service. Thanks again, Melvin!

Handmade Blessings
United States
Over 1 year using the app
October 11, 2024

Jay was amazing helping me resolve my issue that i had tried doing on my own all morning! He was great help

MALA Boutique LLC.
United States
Almost 4 years using the app
November 10, 2024

John D helped me figure out the issue with my email deliverability right away and he was the only one out of many people I spoke to that helped fix the issue thanks!

Sayitwithatea
United States
4 months using the app
November 27, 2024

Marnie really helped me today had all the patience what so ever walked me through every step and made sure I understood everything.

Official Cali Fitness
United States
Over 1 year using the app
November 22, 2024

I'm thrilled to share that this app was a game-changer for my business during last year's holiday season! The platform's exceptional support team, particularly 'Rock N', went above and beyond to ensure my success. Their dedication and expertise helped me scale my business to new heights, and I'm forever grateful. If you're looking for a reliable partner to help grow your business, look no further!

PAP Art Store
Pakistan
About 3 years using the app
October 28, 2024

I recently had the pleasure of working with PL from Yotpo, and I can confidently say that my experience has been outstanding. PL demonstrated an exceptional understanding of email marketing and SMS strategies, providing tailored solutions that significantly enhanced our outreach efforts.

From the beginning, PL was attentive and responsive, ensuring that all my questions were answered promptly. Their insights into customer segmentation and personalized messaging helped us craft campaigns that resonated with our audience, resulting in increased engagement and conversion rates.

What impressed me the most was PL’s commitment to our success. They provided clear guidance on best practices and offered innovative ideas that set us apart from our competitors. The Yotpo platform itself is intuitive and robust, but having PL as a representative made the experience even better.

Overall, I highly recommend PL for anyone looking to leverage Yotpo’s Email Marketing and SMS services. Their expertise and dedication are invaluable assets that can truly elevate your marketing efforts.

Paradise Prds
United States
About 2 months using the app
November 27, 2024

Perfect and simple, Rock N was a great help and made everything super easy. Must have

A New Discovery
United States
About 1 year using the app
November 4, 2024

Found this app very practical and easy to use. John D helped me verify my account. good job

solekoi
China
Almost 5 years using the app
November 26, 2024

thank you JAY to your implication waiting to find the solution of my problem best regards

Dermapluspro
Guadeloupe
About 1 year using the app
November 15, 2024

I had the pleasure of working with Rock N' and I must say, the service was outstanding! From start to finish, Rock N' was incredibly helpful, attentive, and made sure all my questions were answered promptly. Their professionalism and dedication to ensuring I had the best experience truly stood out. Highly recommend their services—truly top-notch!

Thank you so much, Rock N'!

LILY Official Store
Hong Kong SAR
3 months using the app