Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

Edited June 1, 2024

Huge thanks to PL for the support!

Jeanfluence
Romania
5 days using the app
May 20, 2024

Marine came in clutch ❤️

TheBrokenPeaces
United States
3 months using the app
April 12, 2024

Regie saved the day with his fast responses and getting me through the process smoothly.

Seeking Asylum
United States
7 months using the app
November 22, 2023

PL did a great job in helping me get my account validated again, therefore, this is A1 service

Myknorities
United States
Over 1 year using the app
March 9, 2024

Joann was extremely helpful with solving all my problems. This app has no equal!

Trogo
Bulgaria
7 months using the app
February 12, 2024

I had PL help do the final setup from the Yotpo end - she was great, and moved things along well.

Clever Chef
Australia
2 months using the app
January 29, 2024

Your Customer Representative Marnie is a very good person and helped me a lot, without him I would not have been able to handle my work so

Ultra Projecta
United Kingdom
About 1 month using the app
February 2, 2024

PL was really helpful and nice, assisting me with the entire process!

HeavyHanded
United States
About 1 year using the app
March 8, 2024

Joann C was extremely helpful in helping me set up my account and go through verification steps

LAFUHQE USA
Canada
5 months using the app
June 1, 2024

joann is great helped a lot

Infinite Activewear
United Kingdom
2 months using the app