Reviews (8,234)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

January 22, 2024

I got Paired with an agent called Quin who managed to guide me through the steps to verification with speed and precision, easy responds to wear any level of communication skills one has can understand thouroughly reccomend.

PetBravado
United Kingdom
About 1 month using the app
December 12, 2023

their customer support are very nice Princess S to be precise she really take care of the problem nicely and smartly

Sweet Abode Home Decor
United States
3 months using the app
March 4, 2024

Marnie was super helpful and quick! Thanks!!

Tibby’s
United States
6 months using the app
May 29, 2024

John b was great!

California T Shop
Canada
About 2 months using the app
April 4, 2024

Melvin was very helpful with helping me with my toll free number!

CORIMI
United States
19 days using the app
April 24, 2024

John D was great helping get account verified

VÀLLURE COUTURE CO.
United States
10 months using the app
March 6, 2024

I was lost until PL saved and guided me. I appreciate her work!

Plethaura
United Arab Emirates
3 months using the app
Edited November 27, 2023

Great service was received from Keano. Very gentle and willing to help representative.

VitaHarmonyWomen
United States
7 months using the app
November 22, 2023

Absurd cost, they consider an order converted even only due to send the SMS, the real sales (opened SMS and discount codes used) is too smaller that not worth this app taxes. I just noticed 400 dollars spent in this month but i have just done 100 orders this month, i don't know why this app spent this much and it spoiled my profit!

Inova Femme
Brazil
4 months using the app
Yotpo - Email & SMS replied November 27, 2023

Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back. Please contact us at your earliest convenience.

March 13, 2024

John was great and very helpful

Scentrie Fragrance Shop
United States
Over 3 years using the app