Reviews (8,235)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

December 27, 2023

The support and specifically John D was very helpful and resolved my issue quickly.

Minted Scents
United States
4 months using the app
December 26, 2023

PL did a great job helping me verify and did it quick and easy.

Lumulette
United States
8 months using the app
November 29, 2023

the customer service is quick and easy Don was a big help!

Lossesintolessons
United States
3 months using the app
February 27, 2024

thanks to Joann C for his quick help

Bébé Fourchette
France
Over 1 year using the app
January 5, 2024

Simple experience and positive customer services thanks to Joann C.

Heighten Heist
Australia
2 months using the app
Edited April 21, 2024

Marnie was an excellent help. she was patient and essentially did my requests for me to the t! thank you marnie

RBLNSZ
United Kingdom
7 months using the app
February 6, 2024

The support team is awesome! Special thanks to Reggie!

Muscle Lean
Colombia
Over 2 years using the app
March 4, 2024

I recently had the pleasure of receiving assistance from PL, and I felt compelled to share my positive experience. PL went above and beyond to address my concerns and provide solutions that exceeded my expectations.

Their knowledge and expertise were evident throughout our interaction. PL demonstrated a deep understanding of the subject matter, and their ability to communicate complex information in a clear and concise manner was truly impressive. I felt well-informed and confident in the guidance provided.

What stood out most was PL's dedication to ensuring a positive resolution. They approached my inquiries with patience, professionalism, and a genuine commitment to helping me. I greatly appreciated the personalized attention and the sense that my concerns were genuinely cared for.

In the realm of customer service, PL sets a high standard. Their helpfulness and problem-solving skills make them an invaluable asset. I highly recommend reaching out to PL for any assistance you may need – you won't be disappointed!

tondion
Greece
2 days using the app
January 22, 2024

Marnie E was so helpful in validating my setup, so quick and easy!!

Raptor Pets
Australia
5 months using the app
November 22, 2023

Very happy with the service. Don was a great help

Furry Precious
Australia
5 months using the app