Reviews (8,226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.
Refine
-
By rating
We've used Yotpo for a few years now and our experience has been great. Recently we contacted their customer service for assistance with a question, within minutes I was speaking on live chat with Marnie who was very helpful and was able to resolve my issue much faster than I was expecting. Highly recommended!
Great app good support ! Thank you Joann C. for you help!
John D was incredibly quick to respond and very helpful! Heard back within minutes and had my issue resolved quickly. Thanks!
only gave it a 4 star because I havent put it to use yet, however, thanks to Regie the setup and verificaton was super easy and quick!
This app was easy to set up and get started. I had assistance via live chat with John D.John D was kind and quick and made to process a breeze.
Joann C was very helpful assisting me with the start up steps. TXS!
Quin was a BIG help in my process to becoming verified. I really appreciate the fast and efficient service that was provided! True Professional!
The support team is proactive. Marnie is very attentive and guides through the whole procedure
Good customer support! Thanks PL for supporting
I have spent over 100k with your company and yesterday all the sudden you guys impose an 8pm curfew? I get over one hundreds contacts today from clients saying they didn't get yesterday's text until today. Most of my clients are Law Enforcement and work nights. The majority of our orders come between 8pm and midnight. My sales yesterday are down my 75% for an average thursday sales for last 24 months. The only change is your decision to not send our texts out as you have for the more than 3 prior years we used your service.