Reviews (8,228)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

April 27, 2024

Money making software you must have. Adds 30% to our revenue each month.

PherazoneFragrances
United States
Over 1 year using the app
November 29, 2023

I just used chat to get clarification on sending text messages to customers. PL was amazing! She stayed with me until I completed what I needed to on my end in order to proceed with my electronic marketing campaign. She was extremely detailed and thorough as she walked me through the process. Just awesome! A+++!

Zuzu's Petals Boutique - Idaho
United States
Over 3 years using the app
June 21, 2024

Loving it so far. Easy to use. Great support... thanks Regie.

Fairywren Candle Company
Australia
8 days using the app
June 5, 2024

John D was real helpful, fast and to the point

GUILLERMO'S
Seychelles
4 months using the app
November 24, 2023

Super user friendly PL helped me get my SMS setting all set to make sure I got to send out all my Black Friday marketing text out during a busy time of the year. Definitely will recommend this app to anyone looking to scale.

Late Bloomer Brand
United States
Over 1 year using the app
May 18, 2024

Been using this app for a while now, always get good and fast support from the team. I needed some help today with the widget and PL helped me Very Awesome!!

PLU SAVVY
United States
15 days using the app
April 11, 2024

When I was having trouble verifying my account John had took time to help me out with fixing my issue. I was so worried that I wouldn’t be able to use my Shopify store but he came to my rescue. I recommend sms bump to any new beginner because they will literally walk you through and help you.

Untraceable Culture
United States
4 months using the app
November 8, 2024

Joann and the support they offer is really great. I had to Validate my account and that process was made easy by guiding me through all the steps by Joann. I really appreciate Joann, And the Customer Help this company offers. I am really satisfied with their Customer Support.!

Arise
India
June 11, 2024

John D was super helpful and efficient!

KYELLA BEAUTY
United States
10 months using the app
June 5, 2024

This is my first time using this app, and I encountered some issues. The customer service was able to quickly guide me to resolve them.

Smartclean
China
5 days using the app