Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

January 21, 2024

Marnie was a great assistance to me

Zanegrey
United States
10 days using the app
Edited November 21, 2018

So nice apps incredible u have to buy it i cant not anymore do without it , better than the concurrence!!!

SUN mini
France
12 days using the app
May 21, 2023

SMS Bump has great customer support, Gen has helped me through the setup process making it easy to get started!

MiniPrinterPal
Australia
12 days using the app
December 6, 2020

best sms app highly recommand and very fast responding customer service they gave me all what i was searching for

WarmPlaid
United Kingdom
12 days using the app
July 19, 2018

Seems straight forward to use. Very Clear to understand .

Leefed
United Kingdom
12 days using the app
March 18, 2023

Very pleased with Jeff's prompt and detailed service. Great platform, I recommend it. Customer service is at a high level, the platform is easy to use and I hope to build and grow together!

DerosX
Bulgaria
12 days using the app
October 10, 2022

One of the best SMS marketing platforms out there. Has the most features and fantastic customer service, Fhoel took care of my issues in a minute. Helps me create very good and automated flows, would recommend it.

Little Lamp Lights
United States
12 days using the app
September 4, 2023

I would recommend this app. The response time is very quick and very helpful.

WINNIE MAUD
United States
12 days using the app
July 14, 2020

Amazingly Useful. Every step of the setup is easy to handle. The chat box is also extremely helpful if you need help with a certain area.

Living Fiend
United States
12 days using the app
Yotpo - Email & SMS replied July 15, 2020

Thanks! Our support team is working really hard to make sure you achieve the best possible results. If you have any additional questions, feel free to contact us again :)

July 10, 2022

Quin Shiena G was a super helpful agent helped me resolve my issue quickly. not only that they was very polite

WotReally
United Kingdom
12 days using the app