Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 18, 2021

this app will generate free money for you straight up, thanks Genebie M for setting up my account!!!

Melow Dreams
United States
10 days using the app
March 15, 2023

Joann C. was extremely helpful while walking us through the process of getting our account verified.

Southern Belle Glitter
United States
10 days using the app
April 14, 2023

Great app and help from Mylene ! Really helpful and fast service. Email and pop ups are really customizable.

bellowater
Canada
10 days using the app
June 15, 2023

We are delighted to share our incredible experience with Joann C.'s exceptional service. Joann's responsiveness and swift provision of accurate answers have truly surpassed our expectations. With Joann's invaluable assistance, we were able to streamline our SMS automations seamlessly.

Furthermore, Joann played a crucial role in effectively validating our account, ensuring a smooth and hassle-free process. We are immensely grateful for Joann's professionalism and expertise, making our journey in SMS marketing a resounding success!

E-Commerce Academy
Australia
10 days using the app
March 6, 2023

Djan was extremely helpful in getting my app set up and started for my store!! walked me through every step made the process simple for me to follow through, appreciate the patience and detailed guide!

Rogue's Rehab
United States
10 days using the app
August 16, 2023

I needed assistance and was able to get it quickly and descriptive. I was able to get what I needed done. Thank you Joann C !!

Levels Classics
United States
10 days using the app
November 15, 2022

this app is so amazing! I love it. its a little confusing but I'm getting the hang of it slowly by using it everyday! I would definitely recommend

DesignsbyShakeya
United States
10 days using the app
Edited April 22, 2023

SMSBump delivers exceptional products and services. My clients are always satisfied with the results. Highly recommended!

Marnie is fast and super helpful!

HN Mart
United States
10 days using the app
March 29, 2024

AJ T was the representative who helped me. They were amazing and answered all my questions quickly and in detail. I really appreciate it

Blessed N Busy
United States
2 days using the app
November 17, 2021

Although I've only installed it and haven't started to make money through it yet, i just loved the customer service experience - straight to the point, awesome tips to help me achieve success with the app and i cannot wait to start and see the results! stoked!

Hairos Brushy
Belgium
10 days using the app