Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Melvin is great, 5 star service and very helpful...
but today, AJ really helped with my frustration after waiting more than a month for my SMS to be verified, weeks of talking with other agents and received no real help other than allow more time... well AJ did not make me wait and fixed it himself
Quick and super easy, Regie was quick and helpful
Melvin was a great help to getting our website set up in regards to SMS marketing. If it wasn't for him it would've been extremely difficult for my Team and I to get the process set up. Thanks Melvin!
great customer service , john d was great!
Regie is the best in customer service. I am very lucky that she took care of me.
I recently integrated SMSBump into my Shopify store and I'm thoroughly impressed with both the app and the customer service, especially from Alex.
Ease of Use: The app was a breeze to set up. The user interface is intuitive and straightforward, making it easy for someone like me who isn't very tech-savvy.
Features: SMSBump offers a wealth of features that have significantly improved my marketing efforts. The ability to create personalized SMS campaigns has led to a noticeable increase in customer engagement and sales.
Customer Support: This is where SMSBump truly shines. Alex, in particular, was a standout. He was not only knowledgeable about the product but also incredibly patient and accommodating. He took the time to understand my specific needs and guided me through the best ways to utilize the app for maximum benefit.
Overall Experience: I'm extremely satisfied with SMSBump. It has enhanced my marketing strategy and customer communication. Thanks to Alex's exceptional support, I feel confident in navigating the app and utilizing its full potential.
I highly recommend SMSBump to any Shopify store owner looking to upgrade their SMS marketing strategy. And if you ever need assistance, ask for Alex - he's fantastic!
Regie was great!
Regie was very helpful with getting my account /toll free number set up and verified.
Regie was EXTREMELY helpful when completing the verification process for my toll free number. I have used this app for my previous business, and it helped me gain returning customers with the campaigns. HIGHLY RECOMMEND!
Quin was great at getting me setup!