Reviews (8,217)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its easy setup and user-friendly interface, which simplifies email list imports and SMS campaign management. The responsive and effective customer support is often highlighted, with some reviewers mentioning support members by name. Its flexible pricing model, offering a substantial number of free emails monthly and usage-based charges, is particularly beneficial for small businesses. Features like customizable SMS with images and links boost customer engagement. Seamless Shopify integration aids in efficient data management, and merchants report increased customer engagement and sales through targeted marketing campaigns.

November 8, 2022

this is one of the worst app ever i seen this app is creating auto discount without any permission I didn't suggest any one to link there shopify account with this app...........

Maysixty
India
2 months using the app
October 1, 2022

I need help with setting up my account and I was able to get in contact with there customer service team quick. I was put in contact with Fhoel who went above and beyond to help figure out the set up process!

Bouy
United States
2 days using the app
July 28, 2023

Joann C was extremely helpful, quick, and knowledgeable! She stayed on the chat with me until all of my issues were resolved!

Tru3Stori
United States
2 days using the app
October 5, 2022

This app rules. I've spent a lot of time in here trying to learn the ins and outs, and customer support from Fhoel has been amazing. I got everything answered that I needed and more. Excellent customer support.

Backwoods Adventure Mods
United States
2 days using the app
January 15, 2023

Really helpful support. They respond fast and are knowledgeable. Support is really a key thing. I will continue to use this app because I get really good at everything

Pet ball
Italy
2 days using the app
Yotpo - Email & SMS replied January 20, 2023

Thank you for writing a review — we value your feedback.

May 31, 2023

Gen was very helpful and quick to solve my problem. She knew instantly what to do to fix something that wouldn't worked without her help

Shoussy
United States
2 days using the app
March 17, 2023

This app is great but very confusing. I decided to chat with customer service and Lord helped me out. He was extremely helpful, quick, and kind! I really appreciate working with him and hope to get him if I run into problems in the future!

Sublime Rose
United States
About 2 months using the app
September 25, 2023

Joann was super helpful

GentleJoys
United States
2 days using the app
November 7, 2023

Don is amazing ! helped me with validation process.

The Drop
United Kingdom
2 days using the app
September 4, 2022

Joann C was extremely helpful!!! 10 out of 10 customer service because he assisted me with validating my account!

Cosmic Demise
United States
2 days using the app