Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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I reached out to customer service to get my account verified and Quin was a great help with getting me set up quickly.
A very comprehensive APP, and every problem can be solved. The customer service responded quickly and all the problems encountered have now been solved. It deserves 5 stars.
Melvin F Was a great help in helping me out with Flows. I made a mistake and he was a big help for me and my business. Thank you
I had the pleasure of interacting with Marnie, and I must say, the level of customer service she provided was nothing short of exceptional. From the moment I reached out with my inquiries, Marnie demonstrated an incredible commitment to ensuring I had all the information I needed.
Marnie's responsiveness was impressive, and her willingness to go the extra mile truly stood out. She not only addressed my questions promptly but also took the time to provide detailed explanations and offer additional insights to enhance my overall understanding.
my 5 stars go to @AJ T from the customer support team!
Thanks a lot for your help!
AJ was extremely helpful in the verification process for my toll free number. Highly recommend to not hesitate to contact support for any beneficial help towards your business
PL helped a lot!
Unable to send message, reach out to support and PL is very helpful and responsive. I appreciate the quick turnaround help.
Would definitely recommend this app
John D. was VERY helpful in showing me where I could get compliance copy for setting up SMS Consent within my Shopify store. I really appreciated the detailed information he provided. This is my first day working with Yotpo and I appreciated the quick support...even on a Sunday! Thank you, John D.!!
Thank you Marnie for the great, helpful and friendly chat support for the verification of my toll free number. I recommend this app to business owners