Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

June 8, 2016

Nice app and so easy to use and its FREE so why not.I highly recommend

Patch Freak
United Kingdom
About 4 years using the app
Edited May 2, 2021

Jo Lorenz helped me to place the review widget - the service was excellent! I think I am probably one of thousands who rates this app highly. It is an essential service for any shop owner, more of an essential than an extra. Before I had Yotpo I was relying on customers to come back and write a review - but alas this did not happen. The minute I installed Yotpo they emailed my customers with a reminder and the reviews came pouring in! Highly recommended.

Trish Burr Embroidery
South Africa
About 4 years using the app
Edited April 10, 2019

Pauline was so helpful when we needed assistance. Had our issue resolved quickly and efficiently. Thanks so much - great app!

Momease Baby Boutique
Canada
About 4 years using the app
Yotpo replied April 10, 2019

Hey Momease Baby Boutique! Awesome to hear that you were pleased with the service you received. Thanks for taking the time to write a review!

Edited August 18, 2023

Super service client ! la personne en ligne avec le chat m'a aidée à configurer les avis sur mon site, je suis très satisfaite ! la personne était patiente et très claire, elle m'a bien aidée ! merci beaucoup

Le 18 août 2023 : Nouveau contact avec le service client aujourd’hui : j’ai été aidée par John B qui fut efficace et réactif. Mon problème a été résolu rapidement, je suis très satisfaite, merci beaucoup !
18 août 2023 19h50 : Many thanks to John G who soldes à second problem very quickly

Un chat dans ma botte
France
About 4 years using the app
October 19, 2016

Great product. Allows me to collect reviews to help others select the correct product

Super Supplemants
United Kingdom
About 4 years using the app
July 13, 2013

Wow! I had some doubt that this would work fast and efficiently but I now have about 8 reviews on my website in just 4 days! I love the fact that an email get's sent automatically after the client did his purchase. This makes a big difference in the efficiency of this system and I know it will make a big difference in my sales too!

Easy to install, easy to customize and free!
What else could you ask for?
Thank you Yotpo!

www.HardCases.ca
Canada
About 4 years using the app
August 8, 2020

Been using YotPo for a few years now. They are the best and their customer service rocks! They replied within 24 hours and were able to add a fix to my issue.

Voltlin
United States
About 4 years using the app
November 2, 2016

We really enjoy working with Yotpo Reviews. It's been an easy process. We feel it really helps ad value to the items shown and the email reminders are helpful sales tools as well.

Caljava Online
United States
About 4 years using the app
Edited May 24, 2021

Great App! We've been using it for a few years, and it's just awesome! The customer service is always helpful. Highly professional services!

WOOLS OF NATIONS
Netherlands
About 4 years using the app
October 15, 2021

Fantastic support by the team. Quick and reliable and went out of their way to help. would highly recommend.

Bambies
Australia
About 4 years using the app