Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 2, 2021

I use this to show my reviews from multiple channels. I recently updated my theme and needed some customization. Ronel was great with helping me.

Elements
United States
About 3 years using the app
Edited August 13, 2021

My reviews were not showing on my website, but after chatting with the support team they were able to get them displayed. I rate the app 4 stars because of the price and the limitations. However I would give 5 stars to the support agent Orly.

Pizza Skateboards
United States
About 3 years using the app
November 1, 2023

I needed some technical help today, and Ruzsel J was awesome! They found and fixed the issue super fast. Thanks for being so kind and helpful, Ruzsel!

Be Kind Vibes
United States
About 3 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

February 7, 2022

We had the pleasure of working with Nick S, he was so patience, thorough and kind. He went above and beyond for our team, and we could not be more delighted at the leval of his service. Nick deserves a raise and should be looked at for many other opportunities to come. We are very thankful and grateful for his leavel of service. Thank you Nick for all you do! Yotpo, keep up the great wrok with employees like Nick S.

DC HUB
United States
About 3 years using the app
February 10, 2022

I needed some help, and the chat operator named Robertini was beyond helpful. He help me with some installation problems, he was extremely nice, fast, and in no time everything was set-up. thank you.

Henua - Organic skincare
Finland
About 3 years using the app
June 14, 2021

Easy to use, and the layout looks great for any store. Also the customer service team is very helpful.

Morus Studio
United States
About 3 years using the app
September 17, 2019

We are at the 400 orders per month mark. We started by using the free version to test things out. Just using the free version we were able to generate 25 product reviews within a week. For a free app we got a ton of value. We have since upgraded to the paid version. Great customer service as well.

RakAdx
United States
About 3 years using the app
Yotpo replied September 18, 2019

Thanks for the great review, RakAdx. We are excited to be on this journey with you!

March 7, 2022

Have yet to install this app, but just wanted to say Ronel R. was a big help in the process! He answered every question with a clear understanding and resolved some concerns I had. Thanks!

Junk Food Clothing
United States
About 3 years using the app
January 14, 2021

Awesome app, always quick and helpful support. Really changes the entire vibe of the site. Love it and love the developers!

Nominal
United States
About 3 years using the app
Edited September 13, 2021

Don was so amazing helping me with coding stuff! Very knowledgeable and efficient. I love working with Yotpo! Super quick and reliable.

HE Inc
Canada
About 3 years using the app