Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

September 15, 2022

I worked with Simoun Francis S and he helped me reimport my reviews on a product that was accidentally deleted. A lifesaver! Thank you so much! I was so sad to lose our valuable reviews but he was able to restore them.

Kaka'ako Kasuals
United States
About 3 years using the app
September 14, 2021

Easy to upload and use this app. Eunice was very helpful in solving my problem when I messaged for help.

Twenty Five and Pine
United States
About 3 years using the app
Edited October 25, 2024

Jeorge Kenneth V is amazing! He is a great communicator, very clear and he rolled up his sleeves and got things fixed for me right away. Saving me both time and money!

Spleash Your Leash
United States
About 3 years using the app
April 5, 2023

Ronel L. was super helpful with our issue today. I would highly recommend utilizing Yotpo's customer service.

Saalt
United States
About 3 years using the app
Edited June 11, 2020

I wrote a message to help me find my lost comments, Josephine was very helpfull until the end. I really appreciate

L'ODAÏTÈS
France
About 3 years using the app
January 21, 2022

I've been using this app for my online store HumanityShield.com and, so far, it's been really amazing. I love how clean and simple it is. I also love the 5 star support that I got from Kenn who helped me fix a technical issue with 2 of my customer reviews. If you want to improve your Shopify store's social proof, use this app.

HumanityShield
Canada
About 3 years using the app
January 11, 2022

James on the support desk was very helpful in assisting me to integrate Yotpo review into my shopify platform. Seems to be working well now

The Workers Club
United Kingdom
About 3 years using the app
October 18, 2018

Michelle was SO helpful with my questions, and once I was set up reviews started coming in - looks great on my site!!

CHD warrior
United States
About 3 years using the app
June 16, 2021

So I was having trouble using an import feature for reviews and don my man solved it like it was nothing and that too in couple minutes! Thanks don!

FUEL10K™
United Kingdom
About 3 years using the app
February 8, 2023

Rhenant was a superstar. Patient and brilliant. He fixed the issues I was having displaying the reviews exactly how I wanted them.

MRS-RITCHIE.COM
United Kingdom
About 3 years using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.