Reviews (6,896)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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I definitely recommend using YotPo Review app. Easy to set up and great looking UI. I needed to use customer service once in my 3 years or so and they solved my issue quickly.
I have been using the FREE version for many years but recently upgraded as my stores begin to pick up more sales volume. This is the best review app, period. Nothing else comes close. Got great service from Jeorge K. as well when I needed help with installation. Thanks Yotpo!
Allen Y is an excellent customer support rep! They walked me through all my inquiries with patience and ease!
The chat option to talk to staff is a great feature. Questions are quickly answered. Sugar L was a great help and was able to answer all of my questions quickly!
We LOVE this app! It has increased our sales so much over the past 2 years. Customers OFTEN comment on how our reviews influenced their decision to choose our slow feeder for horses over other brands.
I have only needed to contact support 2 times and they got back to me so quickly - Ronel helped me within minutes of submitting a request for help. Now THAT is service. We are blessed. Thank you!
This app is fantastic. Awesome functions, good customizations and it works to generate reviews. But the best thing is, the customer support. They go above and beyond call of duty. They really helped with implementing everything. A+.
Thank you so much for taking the time to write a review. We really appreciate the feedback and are so happy to hear you're having a great experience with our team!
Yotpo provides excellent support. Contacted them to help with our reviews and the issue was handled promptly.
Thank you for leaving a review. We'll be sure to pass on your kind words to our support team.
Me encanta su soporte técnico, siempre encuentran una solución a los problemas y tienen una gran actitud de servicio.
customer support is always very prompt and professional. We recently had a chat with Ronel, was very helpful and kind. as system there is several features that we wish they will add for users.
James was very helpful and handled my request to transfer a review from one product to another. We got cut off in the chat, but he promptly emailed me to finish the task.
Thank you for leaving a review! We're really happy to hear our team was able to help get everything up & running smoothly and will be sure to pass on the kind words to Paulo.