Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

June 4, 2021

Don was patient, concise, and helped me every step of the way. He makes me have high spirits as what's in store for my only store! WOULD LOVE TO WORK WITH HIM SPECIFICALLY AGAIN

Mink Vault
United States
Almost 3 years using the app
Yotpo replied June 6, 2021

Thank you for leaving a review. We're thrilled to hear you had such a positive experience with our customer service, and we will definitely pass on your kind words to Dan.

May 14, 2020

The customer service is so good and helps solve my problem very soon. I found this app was so perfect, keep it useful to everyone. Enlarge your conversion.

xdrvparts
China
Almost 3 years using the app
Edited June 21, 2022

Have been helped by both Ronel and Lemuel lately and both were a great help with answering questions we had on Chat. The Yotpo Reviews App has proven to be perfect for our store needs!

1 Wave Designs
Canada
Almost 3 years using the app
September 26, 2014

Best review app out there, but I'm sure they can make it even better

Doll Memories
United Kingdom
Almost 3 years using the app
July 27, 2020

Very useful app and very helpful helpdesk, they reply immediately and they are very nice and helpful, they resolved my problem.

myKotty LLC
United States
Almost 3 years using the app
Edited March 3, 2016

Nice work. I love this app. It sends Automated emails for review and same you can share with Social Media as well. It's worth and advisable to install this app. You can view this app at www.fashionsbyindia.com

Fashionsbyindia
United States
Almost 3 years using the app
September 8, 2022

I needed help installing reviews on my websites home page. I used the chat on the app and the response time was super quick. Lemuel helped by adding it to my home page for me but he also helped me understand how to do it myself in the future. He was super Nice.

Evalyn Rose
United States
Almost 3 years using the app
November 24, 2022

bonne application et service client au top, je suis satisfaite et recommande à 100% à tout les entrepreneurs

safabioty
France
Almost 3 years using the app
October 18, 2021

Very reactive and efficient service.
A support that listens and can make technical changes for you, I have already used this service twice and always satisfied.

MEUBLELUXE.FR
France
Almost 3 years using the app
May 17, 2021

We love Yotpo and Ed (from chat support) was such a huge help! Thank you so much, Ed. Best support we've had.

Baby Mama
United States
Almost 3 years using the app