Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless integration, and automated review requests. They value its customizable review widgets and social proof feature, which boost customer confidence and conversions. The app's efficient customer support and valuable analytics tool are also appreciated. Merchants find the ability to manage customer feedback and send review requests to new customers particularly useful, noting it can enhance sales, customer loyalty, and brand image.

Edited November 11, 2021

App molto utile per raccogliere ed organizzare le recensioni, sia riguardo ai prodotti che riguardo al sito.
Servizio clienti molto disponibile e preparato

Sciara
Italy
Over 2 years using the app
Edited April 13, 2023

Great customer service! Response promptly and always can fix my issue. Have been using this app for our website over 2 years now and would like to keep it!

update:
helping by Jeorge Kenneth V on 4/13/2023

Just For Nets
United States
Over 2 years using the app
Yotpo replied October 21, 2020

Thank you for taking the time to leave a review! We're happy to hear you've been with us for so long and loving the results.

May 27, 2021

Thank you so much Ronel! Speedy responses and fixed my problem for me. I am the worst at backend code and so thankful to have Ronel do it for me!

A2Swimwear
United States
Over 2 years using the app
Edited February 14, 2024

great support! The customer support are very responsive and helpful, Arven give me a great help. I am very pleased with this app.

kidchenforkids
Portugal
Over 2 years using the app
July 30, 2018

Keeps it simple and it just works!
My customers have said they love getting the opportunity to give feedback and share their experience.

A fantastic addition to any store

Kylies Professional Cosmetics
Australia
Over 2 years using the app
October 3, 2019

Easy to use and install. I ran into a couple of issues since my theme's code is set up a little differently than the instructions on their site. I reached out to them about these issues and they provided superior and fast support. Highly recommend!

EQUAL UPRISE
United States
Over 2 years using the app
June 3, 2022

Ronell R was straight to the point, answered quickly, and helped me tremendously. You guys are awesome. IG: MillennialMomCEO

Haircredible
United States
Over 2 years using the app
Edited October 15, 2021

I needed my reviews to be redirected to a new listing and the chat agent was very helpful. It is also very helpful that the chat support is available 24/7. I am also glad that these features are available to the free subscribers and you don't have to pay extra to use the functions of the app.

Boy + Mama
United States
Over 2 years using the app
January 24, 2018

We are in the free version and they respond very quickly and joyfull. We are thinking very seriously on upgrade our plan. One of the best costumer service we know!!

Vegan Label
Mexico
Over 2 years using the app
July 31, 2020

Just getting started with Yotpo, but everything has been fantastic so far. The customer service has been so helpful getting us setup. Thanks Yotpo!

Lochtree
United States
Over 2 years using the app