Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

October 11, 2019

Great reviews app. Yes, if you upgrade it can be pricey. But it is worth it in my opinion. Their customer service is great, can do any small or large adjustments to your store that you want in terms of visual and location. Additionally, a lot of apps integrate with them which is a plus. This reviews app is the cleanest look of the bunch. Crescel was a pleasure as well.

Binoid CBD
United States
Over 2 years using the app
Yotpo replied October 28, 2019

Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying the benefits of Yotpo.

May 28, 2021

This app and their customer service are both extremely helpful
Couldn't do without it!
So happy to be working with this team.

Priya's Teas
United States
Over 2 years using the app
January 3, 2023

James Edmar - thank you for helping us with the setup. Your service is second to none. Thank you, Yotpo!

Blue Zone Planet
Canada
Over 2 years using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

Edited May 20, 2021

started from a free plan, recently upgraded to build trust with customers. super supportive - thanks to @Ed my features are added to the template smoothly and very pleased with the support.

SHAPERX
United States
Over 2 years using the app
November 23, 2021

I love the interface of Yotpo and the features are very useful. ALso chef kiss for the amaizing customer service

skinned.co
Malaysia
Over 2 years using the app
March 27, 2013

Great little app! We love the ease of use for our customers and the notifications. Highly recommend this app.

Overlord Computer
United States
Over 2 years using the app
February 8, 2020

Really useful app and I think it’s great being able to have customer reviews on my products. I had a small problem installing the code and the support from the team was brilliant (thank you Russel!)

Chewie Cat
United Kingdom
Over 2 years using the app
March 26, 2021

I was trying to get Yotpo set up and had some questions. I wasn't seeing my recent changes live on my website. Junalou with customer service was super fast to respond to my chat and helped me tremendously. I was assured my changes would appear within 24 hours.

In The Pines Jewelry
United States
Over 2 years using the app
Edited November 4, 2022

Ronel helped me import reviews I had from another app onto Yotpo! Quick and easy and no hassle. Thank you!

Scruffie
United States
Over 2 years using the app
Edited July 9, 2020

Very helpful support, LOVE working with all of their support agents! I would recommend to anyone looking for a review app!!!

Very customizable :)

Nomz
Canada
Over 2 years using the app
Yotpo replied January 19, 2020

Thanks for your review, we love hearing about all of the positive experiences with our support team!