Yotpo Product Reviews & UGC , 6,857 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.
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We have used this app for a while & the customer service is fantastic. Started with Free plan for a couple years - now upgrading. Still received great service even with the FREE plan!
Love Yotpo's customer service chat. Super easy to get help from folks who know. Don is the best. Thank you!
Thanks to Nick for patiently answering my many questions, at the same time, Yotpo is a great app, efficient and simple to use, and the customer service responded in a timely manner, which quickly helped me solve the problem.
Capturing reviews from our customers is such a breeze. Also, the customer service is phenomenal! Whenever I need help, the agents are only a chat away and are always able to take care of my problems. One particular agent, Kenneth John stood out to me the most. He was quick to get my reviews back on my website after a theme change and took care of another issue that I saw, with no hesitation. SO beyond thankful for Yotpo and the Yotpo team!
The service James provided was excellent. He knows what he is talking about and helped me navigate a stressful issue we were having with our reviews.
I would highly recommend Yotpo as an app for generating reviews and also James from the service department.
Thanks for your feedback, we really appreciate it.
Already very impressed with the customer service. Very helpful! I plan to sign up for more features!
Excellent customer service, we had an issue with our mobile version and Yonathan M helped us out and even provided the code I needed.
Sheen was super helpful in guiding me through solving an issue we were having! Super sweet and fast in responding.
I had questions about the review carousel and referrals and Doner helped me with those via chat. He answered all my questions.
Great app, and great customer support. Particularly like the fact that it is compatible with Google reviews, and all the additional add-ins which will become handy as we grow.